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Ocean Riviera Paradise

Carretera Federal Cancun Chetumal Km 296, Manzana 020, Lote 007-1, Playa Xcalacoco | Playa del Carmen 77710  [SEE MAP]Playa del Carmen  [SEE ADDRESS]

Courtesy of Ocean Riviera Paradise

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Plethora of on-site amenities, including five pools, a bowling alley and kids and teens clubs
Some report musty odors in suites
For ample activities and facilities, consider staying at the Ocean Riviera Paradise. This resort in Playa Del Carmen, Mexico, boasts a shopping center, a spa, a bowling alley, a nightclub, 10 restaurants and 13 meeting rooms, among other amenities. Parents were especially impressed with the variety of activities in the Daisy Club (for kids ages 4 to 12) and the Teen Club (for teens between 13 and 17). If you'd rather spend your vacation soaking up some sun, lounge by one of five outdoor pools or rent water sports equipment (for an extra fee) at the beach. When you're ready to retire for the evening, make your way to your spacious suite. Housed in four areas – Daisy (for families), Privilege (a VIP section), Edén (which is by the beach) and El Beso (an adults-only spot) – all accommodations feature seating areas with sleeper sofas, bathrooms with rain showers and whirlpool tubs, and balconies or terraces. What's more, suite rates are all-inclusive, covering conveniences like daily parking, Wi-Fi access, butler service and all meals and drinks. But despite the resort's positives, some previous visitors bemoaned the musty smells in their suites, as well as the beach's rocky surface.
Playa del Carmen
Hotel Class
Property Type
All-inclusive resort, 974 rooms
Primary View



  • 4.5Hotel Class
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Critic Reviews


There are separate areas in the hotel for adults and families, but the massive size isn’t for everyone...

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 10046 have reviewed the Ocean Riviera Paradise, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 10046 reviews 4.5 (based on 10046 reviews)

Guest Rooms

The Ocean Riviera Paradise's modern suites feature white and dark wood accents and small maritime touches. Amenities include flat-screen TVs, coffee makers, minibars and bathrooms with separate bathtubs and showers. The property also offers upgraded swim-up suites with extra perks like whirlpools, terraces, Nespresso coffee makers and daily turndown service.
  • Complimentary Wi-Fi throughout the resort

Standard room size560 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

The Ocean Riviera Paradise is located in the northeast corner of Playa del Carmen, Mexico. Guests enjoy beachfront access and stellar views of the Caribbean Sea. The property is a bit removed from Playa Del Carmen's city center, so many the local restaurants and clubs require a car to reach.
  • Approximately 30 miles south from Cancun International Airport
  • 24-hour valet parking
  • 24-hour self-parking (free)
  • Airport shuttle (free)
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


This resort offers 10 restaurants, so even the pickiest eaters will find something they love. These restaurants include two internationally inspired buffets and a la carte eateries that serve Italian, Mexican, Caribbean and American cuisines. There are also 12 bars to choose from, including multiple swim-up options and three snack bars.
  • Room service available from 11 a.m. to 11 p.m. daily
  • The Privilege Lounge Restaurant and three of the bars are only available to guests staying in Privilege accommodations
  • Bluemoon Restaurant is adults-only

Number of restaurants10

Cuisine TypesBuffet, Asian, Italian, American, Mexican, Latin American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


There are five outdoor swimming pools on the property. These pools range in size and purpose, from the calm Edén pool and its direct access suites to the dedicated children's pool and waterpark. There is even a pool on the beach for visitors looking for an oceanside swimming experience.
    • Lap pool
    • Wading pool
    • Lazy river
    • Family pool
    • Infinity pool
    • Whirlpool/hot tub
    • Adults-only pool
    • Lifeguard on duty
    • Poolside service
    • Waterslide
    • Deck chairs or cabanas
    • Pool bar


    The Despacio Spa Centre aims to combine modern beauty treatments with Caribbean influences. Guests can opt for a variety of treatments at the spa, including body wraps and scrubs, facials, massages and salon services.
    • Spa has an indoor pool, sauna and Jacuzzi
    • Outdoor treatment options

    Services offered:

    • Massage
    • Facial
    • Body Treatments (i.e. scrubs, wraps)
    • Salon services
    • Outdoor treatment area
    • Steam room
    • Sauna


    The Ocean Riviera Paradise offers a variety of programming for kids and teens. The Daisy Club is for children ages 4 to 12 and includes access to a water park, playground, game room and minidisco. There is also a club with video games, pingpong, a foosball table and a screening room for teens ages 13 to 17. Additionally, families can take advantage of the hotel's bowling alley.
      • Kids Club
      • Free Kids Club
      • Fee for Kids Club
      • Cribs
      • High Chairs


      The spacious 24-hour fitness center has an assortment of workout options, including free weights and cardio equipment. There is also a large sports area with three tennis courts and one multi-sports court.
      • A variety of classes are available, ranging from salsa dancing lessons to aerobics
      • Weight equipment
      • Cardio equipment
      • Yoga mats
      • Free fitness classes
      • Premium fitness classes (with fee)


      All of the property's nine meeting rooms let in natural sunlight. Six of the rooms have movable partitions, with the largest room being able to fit 300 people in theater-style seating. Business events can also be hosted in outdoor spaces or restaurants, which allows for flexibility to customize each event to each groups' individual needs.

        Number of meeting rooms13

        • Business center
        • Meeting rooms
        • Meeting and event planners available


        The Ocean Riviera Paradise has a variety of picturesque wedding options that make use of its unique location, including seafront, garden, terrace and pool venues. Couples can also choose from several indoor spaces.
        • Wedding planning services

        Maximum wedding guest capacity240

        • Hotel hosts weddings
        • Outdoor space for weddings
        • Wedding planners available

        Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

        Find the Best Price

        at the Ocean Riviera Paradise

        Navigate forward to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

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