Old Royal Post

Prague  [SEE MAP]Prague  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Excellent service

Nov 27th, 2020

We stayed here 3 years ago for Xmas and absolutely loved it. Perfect location just a few minutes walk to Charles Bridge. Lovely clean and spacious apartment. We should have been back this Christmas but our flights have been cancelled. We had a non refundable rate but within 24 hours of emailing them to see what options there might be we have our booking moved to next Christmas. Very impressed with their customer service and can't wait to go back. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Horrible cleaning.

Oct 21st, 2020

Hotel is in good location and nice design. But! For 5 stars hotel is absolutely unacceptable cleanliness level. After check in I straight away found dirty glasses, and told to change it. After they changed glasses I found dirty plates (not just dusty or with spots, they was not washed after eating) dust everywhere. They obviously never vacuum the room. There was pink nail on the carpet. Living room sofa with a huge stain. It was disgusting. And I'm not even talking here that that is covid time and you can forget about sanitary standards. I address resectionist one more time about cleaning in my room, they just changed few more glasses. Wi fi password was incorrect in the room. Restaurant - bistro under construction. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Fantastic hotel apartments.

Apr 17th, 2020

The hotel is situated within walking distance of all the main attractions. Apartments inside this hotel are superb with everything you can want in an apartment a complete kitchen,huge living area and bedroom with en-suite shower room wouldn’t want to stay anywhere else. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Exceptional place, exceptional sty

Mar 14th, 2020

We stayed in the Seifert room with high roof and beams, with a wonderful view and ambience. Very well equipped and furnished, we will certainly return. We also were there during the start of the state of emergency (we got out just in time!) and the staff have been incredibly helpful and efficient. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Fabulous base to explore Prague

Feb 21st, 2020

A surprise and delight to find such a spacious and well equipped room / apartment. It is very modern and with ample space for the 3 adults in our party. It is 5 minutes from the Charles bridge and all the major attractions in Praha1 are within walking distance. Staff couldn't be more helpful in arranging amenities and trips for us. The Mail Room Bistro offered excellent food and service & a 15% discount for guests. Really pleased would come again! TRIPADVISOR.COM USER 

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