Olive Tree Hotel

23 St George Street | Jerusalem 9720928  [SEE MAP]Jerusalem  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Great location -- Close to Damascus Gate

Feb 21st, 2020

Recently spent 5 nights at the Olive Tree as a part of an Educational Opportunities tour of Israel. Our room was large and spacious, the food was plentiful and delicious, and the public areas are very welcoming. I have stayed at this hotel before, and love the location. It is a short walk into the Old City or to some wonderful parts of Jerusalem. I would stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

OK stay, but, could have been better

Feb 21st, 2020

Overall, the 5 nights we'd spent there were generally positive. The room was reasonably spacious, although the area between the foot of the bed and the dresser w/ TV was a bit of a traffic pinch-point. The buffet-style restaurant was spacious with plenty of food options, although several dishes were served cold (must be a cultural thing) which we weren't expecting. WiFi seemed to work well (50 to 70Mbps) everywhere, including the dining area. The negatives were: 1) the elevators were a major traffic pinch-point. There were only 3 of them, and 1 (a "shabbat" elevator) essentially didn't run the entire week were there. So, 2 elevators, which were slow. 2) the shower was one of those 1/2-open types, where the shower door only extended to about the 60% point, meaning you were exposed to room air while showering. I'd much preferred a curtain or a bi-folding glass door. 3) the shower had a slippery bottom, and they didn't provide (at least to our room, others in or group did) a rubber anti-slip mat for the shower floor, even though I'd asked for one at the front desk. 4) There was no swimming pool or hot tub. 5) one section of the dining area was relatively quiet (carpeted floor, decorative ceiling which broke-up sound) while the glass-enclosed section (all hard surfaces, tile floor) was extremely loud, to the point it was hard to hear conversations across the table. 6) the dining area was spacious, but, the use of large round tables (with 10 settings where only 8 would be comfortably-spaced) made seating feel cramped and wasted a lot of space (large area in center of tables were unusable); they would have more efficient and comfortably-spaced seating if they used long rectangular tables. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Not bad but not Awesome

Feb 12th, 2020

This hotel is very nice, and from what I was told, currently under renovation with the renovated areas being wonderful. The food was very good with exception of the desserts. They were pretty but flavorless. Because I was there with a large tour company, all our breakfasts and dinners were buffets with good variety. Front desk staff didn't seem at all interested in helping. Their default answer seemed to be "no" for whatever the request. I would definitely stay there again, but there is room for improvement. The location is excellent. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very comfortable stay

Feb 11th, 2020

We stayed here for four nights, along with the others from our tour group. Staff were pleasant and helpful. There were lifts to our room 515 on Level 5. On entry to our room, the bathroom was to our left which was smallish was workable. Our hairdryer didnt work well, with the hose falling off continually and barely any air, but making plenty of noise. There was ample water flow in the shower and plenty of hot water. The toilet seat was marked and could do with a replacement just to look cleaner. Not that cleanliness was an issue...we found it all to be clean and comfortable. Toiletries are supplied and the shower is over the bath. Our bed was made up of two singles pushed together to make the double, but was made up singly. We would have preferred a double bed but we were plenty comfortable. The air conditioner worked well as did the TV. Wi-fi was good for most of our stay but had times it was unbearably slow. We ate breakfast and dinner each day and this was excellent with plenty of choice. However, one of our group is strictly gluten free and this caused some issues for her. There are a couple of souvenir shops at the hotel and these were good to have a look at. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Good hotel for big groups

Feb 11th, 2020

The atmosphere in the hotel is good, it's located 15 minutes from the damascus gate of the old city. The morning and evening buffet is good, the rooms are clean and tidy, and the facilities are worth visiting. TRIPADVISOR.COM USER 

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