Omni Charlotte Hotel

132 E Trade St | Charlotte, NC 28202-2131  [SEE MAP]Charlotte, NC  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 3

Nice movie night but no menu

Sep 22nd, 2020

I was wanting to experience room service . Also, wanted a restaurant and maybe more service. For what I spent i was disappointed. I know the coronavirus has set limits but so should there prices. Breakfast is not provided. 2 $6:00 waters were in the room. Nothing was in the mini bar as stated. I was very disappointed. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Weekend getaway gone bad

Aug 3rd, 2020

Pool did not enforce any COVID rules and was a big party with lots of lewd behavior. Pot smell everywhere in and around hotel. Loud music and noise all night or at least until around 5 am when they shut off the alarm in the room next door. Front desk phone rang busy the entire stay. This is not what I expected at an Omni Hotel. I knew something was up when I had to sign a waiver at check-in about noise and number of people in rooms.....stayed in lots of hotels and never signed anything like that before. The hotel needs to increase security! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4


Jul 30th, 2020

Visited this location on June 24 enjoyed. We enjoyed the view and it was very close to the epic center. We also we’re not far from Louis Vuitton! We were able to actually walk to grab dinner from a local steakhouse which was absolutely wonderful. Front desk staff were very helpful but they may want to look into customer service at the bar by the pool. Other than that we had a great time and we will return TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

The Pool!!!

Jun 22nd, 2020

Best hotel in Charlotte city center because of the rooftop pool. Limited food options right now at hotel so look elsewhere. Staff didn’t know what was open in area so made it difficult. They should know more and stay updated. The bellman on Sat 6/20 and the pool guy the weekend of 6/21 and 6/22 were fantastic. Room adequate as well. Would stay again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Location Location

Mar 24th, 2020

A big convention hotel in the heart of downtown. Very nice room except the bathroom is small with single sink and toilet not separate from rest of bathroom. Easy walking distance to many restaurants and Nascar museum as well as Panthers and Hornets stadiums. Restaurant is not appealing and can’t comment on the food as I didn’t eat there. Bar is just OK, not on par with other big city hotel bars. Concierge service is lacking although the valets were helpful. Nothing in the room about hotel services. Pool deck looked inviting but was not open when we were there. Overall, just a large spartan convention hotel. Nothing remarkable about it. TRIPADVISOR.COM USER 

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