Omni Fort Worth Hotel

1300 Houston St. | Fort Worth, TX 76102-6556  [SEE MAP]Fort Worth, TX  [SEE ADDRESS]
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Courtesy of Omni Fort Worth Hotel

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Guest Reviews

TripAdvisor Traveler Rating 5

Staycation!

Jun 24th, 2019

The Omni is great for locals for do a staycation or just a girls weekend. I do wish the rooftop pool was little bit more exciting, but over all I LOVE this hotel. It is my number more choice for Fort Worth! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Customer Service

Jun 24th, 2019

My family of four stayed one night. If for no other reason I would give them five stars because we were arriving by train and couldn't technically check in for another three hours so we came to drop off our luggage. The wonderful man behind the counter saw my tired family and said we could check in now. At that moment there was no better news we could have received! Our room was clean and cool. Zero complains about it. The pool area is beautiful, especially at sunset. The pool isn't that large but it includes a very shallow area for kids and a hot tub. Time after time we encountered super friendly hotel employees. They gave us great suggestions many times when we asked about shopping/food places. It's only about eight blocks from Sundance Square. We walked it several times and the area is safe and busy. The hotel doesn't have vending options but there is a CVS a few blocks away that we walked to when needed. The Water Gardens are directly across the street. So much to do here! The hotel is on the route of the free Molly Trolley and we used it a ton. We would stay again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best Hotel in Fort Worth

Jun 22nd, 2019

The Hotel is clean and elegant. The Staff very professional and friendly. The room was clean and quiet. I never stay at Omni’s but did so this timeline out of convenience to my Conference. Glad I chose this Hotel. Great Staff, food and the best room! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Top notch product & service

Jun 19th, 2019

Valet team on it, both arrival & departure. Reception genuine, friendly & thorough. Public areas look great & doesn’t feel like a convention hotel. Room was fresh, clean, well designed & spacious. The only negative was only paper cups, no glass anywhere in room. Whiskey & Rye has nice ambience & attentive service. Would appreciate more selections for wines by the glass. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

They Try Hard To Please!

Jun 19th, 2019

We arrived after over a five hour road trip and we were very tired and just wanted to get to our room! We did pre-check-in, the day before arrival, and they told us this was so that we could by-pass the front-desk, get our keys from the wall and head to our rooms. Well, it’s after 5pm when we arrive, and not only are the keys not there, i go to the front-desk and they tell me that the room hasn’t been cleaned and inspected yet! They instruct me to have a seat and it should be ready in 20 to 30 minutes. Really? 5pm and our room isn’t ready? I’m not a happy-camper, at this point! After about 20 minutes, i go back to the desk and they tell me the room is now ready. The managers offered us dinners for two and three drinks for the mis-steps. This was a nice gesture to show that they were trying to make up for the break-down in service. Over the next three nights, there were a series of mis-steps when ordering room-service, but again, they compensated us for their mistakes. No hotel is perfect, but it helps when they show you that they really are trying to make your stay enjoyable and that they appreciate your business! TRIPADVISOR.COM USER