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Omni Jacksonville Hotel

245 Water St | Jacksonville, FL 32202-4403  [SEE MAP]Jacksonville, FL  [SEE ADDRESS]

Courtesy of Omni Jacksonville Hotel

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Property sits within walking distance of Jacksonville Landing and The Prime F. Osborn III Convention Center
In-room Wi-Fi access is not free for non-Select Guest members
Visitors say that the Omni Jacksonville Hotel's chief asset is its location. Walk out the lobby door and you're about a mile from The Prime F. Osborn III Convention Center and 2 miles from EverBank Field, where the NFL's Jaguars play and the annual Gator Bowl is held. Adjacent to the property is Jacksonville Landing, a scenic plaza with tons of shops, restaurants and events throughout the year. Besides that, this Omni does a stellar job of offering basic luxury. Guest rooms here sport beige and gray decor for a soothing ambiance, as well as dark wood furnishings and amenities like 42-inch flat-screen TVs, Keurig coffee makers and excellent views of central Jacksonville. Although some guests wish additional charges didn't apply for Wi-Fi access for non-Select Guest members, many say that the customer service here is hard to beat. When you're not out exploring the town, you can take advantage of the fourth-floor heated pool and sundeck or work up a sweat in the 24-hour fitness center.
Jacksonville, FL
Hotel Class
Property Type
Hotel, 354 rooms
Primary View
City center, River
Traditional, Modern



  • 4.0Hotel Class


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Critic Reviews

Lonely Planet


Within sight of Jacksonville Landing, this stylish 354-room hotel has lavish, amenity-laden rooms, acres of marble, a heated rooftop pool and complimentary wi-fi.


The Omni Jacksonville Hotel is a convenient pick for anyone who needs to stay downtown. The 354 rooms are typical for an upper mid-level chain, featuring comfortable bedding, large bathrooms, and sophisticated if slightly generic decor.



Jacksonville's most luxurious and glamorous downtown hotel underwent a major update in 2015 – from lobby to spacious guest rooms – and offers across-the-street convenience to the big theatrical or musical shows at the Times-Union Center. The smart, neutral colors and modern lines of the new furnishings set off the iconic river views from the upper levels of the imposing, 16-floor tower.



This service-oriented hotel offers spacious rooms convenient to the auditorium and stadium. The hotel is within walking distance of Jacksonville Landing, a dining, shopping and entertainment venue.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 2493 have reviewed the Omni Jacksonville Hotel, giving it a rating of 4, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4 based on 2493 reviews 4.0 (based on 2493 reviews)

Guest Rooms

Guest rooms and suites at the Omni Jacksonville Hotel feature neutral color palettes with dark wood furnishings. Both foam and feather pillows are provided, and large windows allow guests to take in views of the river or surrounding buildings. Standard rooms include one king-sized bed or two double beds, along with amenities like flat-screen TVs, stocked minibars and Keurig coffee makers.
  • Basic in-room Wi-Fi costs $9.95 per person; free for Omni Select Guest loyalty program members
  • Free USA Today newspapers provided

Standard room size362 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Located just one block away from the banks of the St. Johns River in downtown Jacksonville, Florida, the Omni Jacksonville Hotel offers views of the water from many of its rooms. Its location in the heart of the city (and just a few blocks east of The Prime F. Osborn III Convention Center) makes this property a popular destination for business travelers, and many useful outside amenities and attractions are available within walking distance.
  • Several shops, restaurants and entertainment venues can be found across the street
  • Jacksonville International Airport sits about 15 miles north
  • 24-hour valet parking ($20)
  • 24-hour self-parking ($12)
  • Airport shuttle (with fee)
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The Omni Jacksonville Hotel offers breakfast, lunch and dinner every day at Juliette's Bistro, with themed lunch buffets served Wednesday through Friday. Lighter fare and drinks are available throughout the day at JBar, and quick pastries and coffee items are offered each morning at the JBar's coffee bar.
  • Room service available 24 hours a day
  • Themed lunch buffet options at Juliette's Bistro feature New Orleans, Italian or Southern cuisine

Number of restaurants2

Cuisine TypesBuffet, Italian, American

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The Omni Jacksonville Hotel offers a rooftop pool that features panoramic views of the surrounding Jacksonville skyline. Lounge chairs and tables are provided around the pool for sunbathing or enjoying a light snack.
  • Pool open daily from 8 a.m. to 10 p.m.
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


Although the Omni Jacksonville Hotel caters mostly to business travelers, extra measures are taken to ensure children feel at home during their stay. All kids receive a backpack upon check-in that is filled with items like an activity book, crayons, binoculars and a small tabletop game.
  • Milk and cookies provided at turndown on the first night of stay
  • Kids menus available
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs


The fitness center at the Omni Jacksonville Hotel features a selection of cardiovascular machines and free weights. Guests that desire further fitness options can access a nearby YMCA for a fee.
  • Fitness center open 24 hours a day
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)


A total of 14,000 square feet of event space is available at the Omni Jacksonville Hotel for business meetings and conferences. The 6,952-square-foot Florida Ballroom can accommodate up to 750 guests in a theater-style setting, and several smaller rooms are available for board meetings and conferences. In total, the property has 9 meeting rooms.
  • On-site catering provided
  • Hotel's business center is accessible 24 hours a day
  • Notary and translation services available

Number of meeting rooms9

  • Business center
  • Meeting rooms
  • Meeting and event planners available


The Omni Jacksonville Hotel welcomes dogs that weigh 25 pounds or less for a one-time fee of $50.
    • Pets allowed (with fee)
    • Dog walking
    • Pet-sitting


    The Omni Jacksonville Hotel is able to accommodate weddings with up to 600 guests in the Florida Ballroom, which features 16-foot vaulted ceilings and a crystal chandelier. Smaller ceremonies and rehearsal dinners can take place in one the hotel's other indoor and outdoor venues, including the Omni Ballroom and meeting rooms named after various Florida cities.
    • Couples who book weddings at an Omni hotel may be eligible for complimentary honeymoon accommodations
    • Property's wedding package includes a plated or buffet-style dinner, a Champagne toast, a dance floor and complimentary wedding night accommodations for the bride and groom

    Maximum wedding guest capacity600

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available

    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

    Find the Best Price

    at the Omni Jacksonville Hotel

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