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at the Omni Orlando Resort at ChampionsGate
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The Villas are not up to Omni standards
Oct 22nd, 2020
We are traveling with a family of four and chose a Villa with two bedrooms, a full kitchen and washer/dryer. The resort itself is quite nice with a wide range of amenities and helpful staff. We have enjoyed the pool options especially, and it’s relatively easy to commute to Disney from here. I would note that several of the bars and restaurants are operating under limited hours due to COVID. The poolside cantinas close at 5pm weeknights! As much as we like the resort, the Villas aren’t up to Omni standards, from overall cleanliness to non-working lamps and tv remotes to a need for deep cleaning in the kitchen. The outdoor patio table is rusty and unwelcoming. The accommodations are generally very nice and spacious but definitely quite different from the level of maintenance we’d expect based on the quality of the property next door. I get the impression that the Villas are privately owned and simply managed by Omni, so it’s possible that some units may be better than others. We have often rented other condos nearby through VRBO for lower rates. The differentiating factor here should be the Omni quality and service we expect for the premium price, plus the amenities like the restaurants and spa. Without the Omni halo this unit would rent for about half as much, so the value here is limited. TRIPADVISOR.COM USER
Great Service and Beautiful Resort
Oct 21st, 2020
I celebrated my birthday with my family in this resort and I only can say it was awesome!!!! Customer service is A+. You have everything very close, not as other resorts that you have to move around in your car and you finally give some of the entertainment, in this resort you have everything closer: Lazy river, pools, miniature golf, golf, bikes for family, everybody had a great time, great service, very clean. Since check in to check out, everything was great. Restaurants are expensive but you have many places out of property if you want, not to far away. They have a fireplace, I guess it will great for winter. Definitely we want to come back. I wish they have some special events for Christmas so we can come back. TRIPADVISOR.COM USER
The most helpful and friendly staff!
Oct 18th, 2020
Junior was incredibly helpful when I was trying to work out some kinks for an online presentation there at the hotel. He walked me through trial and error and went out of his way to be sure I was successful. What a wonderful and friendly staff! That makes this stunning location even more attractive! TRIPADVISOR.COM USER
Newly Renovated rooms and great experience!
Oct 8th, 2020
Wow, what hospitality! First off, I would like to thank Michael Hiltabidel, Shannon Tuggles, and Sammy for an unforgettable stay. These staff members went above and beyond for my wife and I for our one-year anniversary. The newly renovated rooms were very nice. The staff was over-the-top pleasant and they made us feel so welcome. Great amenities for the whole family! We will be back!!! TRIPADVISOR.COM USER
Quarantine Birthday Celebration
Sep 1st, 2020
We had an absolute amazing time for my son's birthday last month! With not many options to celebrate, we decided that a stay-cation was the best solution. When we arrived the staff at check in were super helpful and very friendly. Our room was great! comfortable beds and everything was nice and clean. The pool was our favorite party and the reason we decided to stay here. My son's played the entire day going down the slides, enjoying the wave pool and we even got to relax in the lazy river. Throughout the entire stay we felt very safe. everyone was social distancing and the staff were all in masks, lots of opportunities to get hand sanitizer. It was the best weekend and we can't wait to go back for another weekend getaway! TRIPADVISOR.COM USER
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