One Ocean Resort & Spa

1 Ocean Blvd. | Atlantic Beach, FL 32233-5262  [SEE MAP]Atlantic Beach, FL  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 1

Still waiting for refund

Jul 8th, 2020

I had to cancel my reservation due to Covid-19 and have been waiting over 3 weeks for a refund on the deposit. I cancelled 2 hours after I'd booked. This is ridiculous! I doubt I'll ever book there in the future. Very disappointed! Plus they charge $25.00 a day for parking. and fail to mention this when you book. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Five Stars Every Single Time!!

Jul 8th, 2020

My husband has had work down in Jacksonville and we have been staying at One Ocean every other week for the past 4 months. We cannot say enough good things about it! The rooms are wonderful, the location couldn't be any better, and the staff is 5 stars! We started coming in March when quarantine first began and they were professional and kept us feeling safe the entire time. They always went out of their way to accommodate us. As a teacher, I was providing instruction remotely and they would let me into the conference room daily to have the fastest internet. We had a vacation planned in 30A next week and we cancelled it because we felt like it couldn't compare to our time at One Ocean. You can park your car upon arrival and you won't need it until you leave. There are plenty of restaurants nearby, you're right on the beach, they have a pool bar, spa, awesome fitness center, and so much more! A special thank you to Amber and Kaytee for making our time at One Ocean so wonderful! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Outstanding Vacation from Start to Finish!!

Jul 1st, 2020

From the valet staff greeting us to accommodating front desk staff to housekeeping and location, we had the most amazing visit at One Ocean Resort. The price was exceptional especially for the value. We WILL be back!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Declining Value

Jun 29th, 2020

We’ve stayed at One Ocean before and were pleased with our visit. However, our most recent experience fell short. It started before we arrived. We attempted to call the hotel to clarify some details with our reservation and were on hold so long we just gave up. Not a good sign. We arrived to the hotel and noted the customary $25 per day resort fee and $25 per day valet. First, valet is billed as a luxury service, but frankly I don’t want a teenager driving my car. I have known numerous cases and heard from insiders that many valets see it as an opportunity to “try out” a cool car. Second, the resort fee had several limitations giving the hotel’s COVID precautions. No daily housekeeping, no room snacks or waters, no morning coffee. It seems the resort fee only allowed access to bike rentals, which were used up when I saw another couple try to use them. One would think, given the limitations of what they could offer due to COVID that they might include other extras. Nope, they charged $30 for two chairs and an umbrella. We knew they would charge this, but seemed surprising after seeing how little the resort fee provided. Why not just waive the resort fee if you are unable to provide your typical services? Seems like this hotel is using COVID as an excuse to provide poor service with the same high charge. When booking this hotel one needs to add $50 to the rate to determine the value because nothing is really provided for the $50 that wouldn’t be included at other hotels. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Beautiful place

Jun 26th, 2020

We really enjoyed our quick over night stay at One Ocean. Beautifully decorated. But the bathrooms are so small. And the only suggestion I could make to improve .., is the chalking in the shower is old and needs to be removed completely and re chalked. Otherwise, service was great TRIPADVISOR.COM USER 

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