Pacific Palms Resort

1 Industry Hills Pkwy | Los Angeles, CA 91744-5160  [SEE MAP]Los Angeles, CA  [SEE ADDRESS]
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Courtesy of Pacific Palms Resort

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Guest Reviews

TripAdvisor Traveler Rating 5

Great resort to work with and stay at!

Jan 21st, 2020

I held a conference at Pacific Palms and the staff was nothing but accomodating. My attendees had nothing but good things to say about their stay. I recommend going to this resort whether you planning a vacation or busniess meetings. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Had our company holiday party at this venue for 350+ people and it was FANTASTIC

Jan 7th, 2020

We had our company holiday party at this venue for over 350+ people and everything was fantastic. From the start of planning, meeting with Joanna/Rena, doing the food tastings, to the actual event and captains available everything was excellent. The food was delicious. Nice location and Loved the fact that parking was free. Throughout the event, the captains and food waiters were just extremely helpful and readily available to comply with our requests. I WOULD RECOMMEND THIS PLACE TO ANYONE who is interested in doing a big celebration/party. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Wedding Venue

Dec 2nd, 2019

We were there for a family wedding. Beautiful resort with large rooms. The elevator service was fast to go to different floors. Room service was just ok. Great location for a wedding with beautiful views. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Bait & Switch

Nov 20th, 2019

This resort looks beautiful online. They advertise rooms with gorgeous mountain or golf course views, two full restaurants and one bar, two championship golf courses, swimming pool and spa. We flew across the country to visit family and thought we would stay and play golf for four days at this resort. Now comes the switch...we get to the resort check into our room to find out that the view is of the roof of the resort so we explain to the staff that this is not what we reserved so they told us it would be some time before our requested room was available. While we waited we went in search of the bar & restaurants only to find out that one restaurant and the bar were being remodeled and wouldn't be open for another week. We found the restaurant that was open and they had no bar but could make us a drink and bring to the table. We then went in search of the Pro Shop to check on our tee times only to find out (you guessed it) that one course closed that day for reseeding and the other course had just opened after reseeding. This was the final straw, we went to the front desk and requested our luggage and that we were not staying and canceled the entire reservation. To the Management: your staff was extremely apologetic and very accommodating. I only wish management had the common decency to let people know before the check in that remodeling and annual course maintenance is taking place so we can then make an informed decision whether or not to stay at your facility. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Dog Friendly!

Nov 17th, 2019

Very rarely do you get a hotel of this caliber that is dog friendly! Beautiful lobby when you walk in. Great rooms that are nice and big and full of light! The outdoor restaurant is a great place to bring your well behaved dog and enjoy live music and 5 star restaurant food and service! Will stay again and again! TRIPADVISOR.COM USER 

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