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at the Palazzo Avino
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Great Service! Fantastic View!
Sep 12th, 2020
It was not all smooth from beginning but all ended up well. My friend made the booking for me. There was some confusing issue about booking. The front desk was not all that friendly at beginning. Then things got cleared up and started to improve. My room had a great balcony with fascinating view. The room was not big but very comfortable. I loved the jacuzzi on the roof top. As others were concentrating on the pool, I had a great time enjoy the jacuzzi all by myself. Then it would be time to take shuttle to the club house. What a journey to go from top of the mountain down to the seaside along the cliff. Crazy drive. I love the club house!!!!! There were two young staff making sure to set up beach chair, umbrella, and serving drinks in a prompt manner. I could just jump into the sea. The whole surroundings were so beautiful and elegant. I went to Ravello Music Festival program at night. It was a pity that I did not have proper dinner at the hotel but just a quick snack. The hotel staff were all quite nice and helpful. The front desk helped me to contact my next hotel stay at San Pietro Positano as the road between Ravello and Positano was closed due to fire. They instructed me how to take ferry and arranged water taxi to pick me up at Positano ferry directly to San Pietro. The whole process was rather smooth. Probably more fun than using car service. I truly appreciate hotel's arrangement. TRIPADVISOR.COM USER
Boy did we need this
Sep 8th, 2020
And boy did they deliver! Every aspect of this visit for 5 nights was fabulous. Best concierge ever. Lovely staff. Two great restaurants. Brilliant masseuse. Ravello is great for walking around. It’s an hour from Naples airport. If you want to escape the madness for a few days, this is the place. TRIPADVISOR.COM USER
Outstanding in every way
Sep 6th, 2020
Great service from the best concierge I have had - Antonio. Restaurant and bar staff as well are superb and the Bellinis are the best I have had south of Venice! The ones at Harry's are still the best, although these are very close! Mariella, the manager of the hotel, is also a true professional. Our stay at the hotel was one of the best we have had in a long long time! Laundry service is excellent. TRIPADVISOR.COM USER
Beautiful views and incredibly intimate
Nov 13th, 2019
I am a travel agent, and was fortunate to be able to stay at this beautiful property on my own honeymoon. It is traditional style Italian, with next level service. What I couldn't get over, were the views from the room, pool, restaurants, and outdoor gym. They have a rooftop jacuzzi that is absolutely breathtaking. This property is a 10 minute walk to the main town, but that provides a level of quiet and intimacy (definitely not a negative). I am returning to the coast next summer for a wedding, and already dreaming about staying here again! TRIPADVISOR.COM USER
Oct 13th, 2019
Nothing short of amazing. This place is 5 stars all the way. Antonio made our trip so enjoyable suggesting places to go check out. Room had a bottle of champagne waiting as a welcome gift. Lunch at Carolina was awesome. The beach is a 15 minute shuttle ride away. We walked down and it was very challenging to say the least. Best pizza at the club house on the beach that I had in all of Italy. Everyone was fantastic. Ravello has incredible views and a cute little town to walk around right by the hotel. Breakfast was included and had unlimited mimosas. We will be back for sure. TRIPADVISOR.COM USER
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