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at the Palm Mountain Resort and Spa
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Location. Service. Cleanliness
Jul 7th, 2020
Just enjoyed three nights at this friendly resort. We had a poolside king on the first floor room 136. Quiet and private. The pool area has plenty of chases and tables with a nice fire pit for an evening glass of wine... Thank you to front desk and phone reservationist Dory for your friendly service! You were very professional from booking to our arrival.... Location is perfect if you like to stroll the Main Street. Several restaurants and shops close by. Shuttle van will take you to on off sight gym too... Our room was very clean and bedding is amazing!! I plan on returning soon for a Girls Trip with friends..... TRIPADVISOR.COM USER
Jul 1st, 2020
Despite the current conditions going on with Covid. We loved our stay at Palm Mountain Resort. The staff was amazing the views were just stunning! 100% recommended! Location was great a walking distance from the strip. TRIPADVISOR.COM USER
Mar 18th, 2020
We enjoyed our stay here in a pool front king suite. The staff was friendly and helpful, the grounds very nice (the smell of jasmine was wonderful!!) , and the room was very clean and spacious. The location, for us, was the clincher and we booked again for next year! Hotel is one block off Palm Canyon Drive and it's many great restaurants and a few shops. The weather was a bit wet so we didn't get to experience the pool area, but it looked very nice and inviting. We had 3 rooms for our group, and 1 of the rooms needed some maintenance but our room was very good. I would recommend this place to anyone looking for a very convenient location and a comfortable stay!! TRIPADVISOR.COM USER
Mar 15th, 2020
Okay so this hotel is a 5 minute walk from the most popular street in Palm Springs, where everything is happening. The beds were ultra comfortable, the air conditioning was working and the water pressure in the showers were everything you dream of! We had a beautiful view of the pool which was just steps out of our balcony. The staff was very tentative!! I highly recommend this lovely hotel! TRIPADVISOR.COM USER
Dissappointing, to say the least.
Mar 11th, 2020
Very, very disappointed is best summation of our experience. Location is in heart of Palm Springs, which may be the only positive remark. Here is our list of issues. Price is excessively high for what you get. Room furnishings are very beat up and cheap, if not mid-1970sih. WiFi was intermittent, at best, even when reset by staff. Adjacent room noise is excessive and will wake you up at night. In room AC unit will wake you every time it cycles on/off. Bathroom had redone counter, but old fixtures, in bad shape. Tub very shabby. Exterior of property looks nice and lobby area recently renovated, which makes even worse, the sad condition of the rooms (verified by our friends staying at same property). Distinctly NOT value for money. Location only goes so far in the value formula! TRIPADVISOR.COM USER
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