Palms Motel

3801 N. Interstate Ave. | Portland, OR 97227-1109  [SEE MAP]Portland, OR  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

Rude, Insulting and Nosy Owner(s)

Jul 13th, 2020

If you wish to feel unwelcome, uncomfortable and you’re being watched at all times this is the place to stay. One of the male owners of this motel made some under his breath comment and then shoved the key cards for a replacement room. I had asked for another room because the room I was given (43) smelled like a meld of scents: ashtray, mold, mildew and urine. He then proceeded to keep walking by my room and when I went to my vehicle to make a call he stared at me through the side office window. I went and confronted him asking what was the issue and he just glared at me and said something unintelligible walked out office area to a back room and shut the door. This place charges a “Resort Fee” but is far from a resort. No pool an ice machine that is either not working or inaccessible. The Rooms: horrible outdoor carpeting for indoor carpeting with various stains and other unknown substances stuck to the ceiling and walls. Refrigerators are either full-size or mini but always placed awkwardly. Mismatched tables and chairs with most tables being nothing more than a low coffee table and pretty much unusable as a table in the sense that one would want in a hotel room. Layout of the rooms are all haphazard - most with bed and other furniture placed where they would fit not where most useful of functional. I don’t recommend this Motel. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Poor quality room, insufficient customer service, minimal amenities

Mar 22nd, 2020

Room only had bare minimum items in it. No breakfast served to guests. Have to pay a service fee that is not disclosed when booking the room. Had to pay significant deposit for the room, which adds onto the costs that I now need to wait to get back. It is as if the office doesn’t want to talk to the guests because it is always locked and customers have to be buzzed in. No pool, no hot tub, no hand soap in the bathroom, no sanitizer. Appeared to have mold on the wall in an upper corner. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Edward O'Connell

Feb 2nd, 2020

I stayed at the Palms and it was very decent and Clean and comfortable the best deal online that I found within minutes the room was booked payment made I arrived in 10min and was in my Room in less than 30min TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Disgusting Owner

Jan 4th, 2020

Ok. If you like extremely poor management who live for a power trip over young single women, then by all means enjoy your stay. I was here 3 nights by myself with absolutely no issue. The night before I asked the manager if they can hold on to my stuff for a few hours while I look for housing. He said it was okay. The next morning (today) when I checked out, I called my Uber in the waiting lounge. He snidely told me to wait outside that I couldnt wait here all day. I have seen people wait in there much longer and I was only there for 10 minutes. I told him that my Uber was arriving soon and that I had been a paying guest here for 3 days so I didn't see what the animosity was for. So as I stepped outside, he told me to take my luggage with me which was well over 100 lbs and that he was no longer going to hold on to it. If that was his way of teaching me a lesson, he clearly has control issues. I didn't do anything or say anything drastic wrong, I never broke policy, and because he didn't hold on to my stuff like I originally asked, it made me need to cancel my housing appointments because I can't carry 100 lbs of stuff with me. He also told me to suck his d**k and that women like me are the reason why this country is so terrible. I will never go back there and this "man" shouldn't be in a position to manage or own a business. Ladies, go anywhere else but here. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

A Pretty Basic Place but A Great Location

Nov 10th, 2019

This motel is nothing to write home about. Bed only had one thin blanket and thin coverlet, which in November is really not good enough. It was a large bed so I managed by doubling over the blanket and coverlet. Worked okay. However, this motel is right on the LRT line which takes you into downtown Portland. Stop is only half a block away so it is really convenient. Also this line stops at the train station which worked for me. Also a really nice neighbourhood a short walk away on Nightingale Street which had lots of great restaurants. TRIPADVISOR.COM USER 

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