Panama Jack Resorts Cancun

Blvd. Kukulkan, Km 11.5 Zona Hotelera | Cancun 77509  [SEE MAP]Cancun  [SEE ADDRESS]

Courtesy of Panama Jack Resorts Cancun

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An abundance of entertainment options for kids makes this a family-friendly destination
Affordable rates make this a hot spot for party-goers, which means the resort can get rowdy at times
Family-friendliness is the name of the game at Panama Jack Resorts Cancun, an all-inclusive in Cancun's popular Hotel Zone. Kids and parents alike can enjoy the variety of swimming pools. And when it's time for a little alone time, parents can drop the little ones off at Camp Jack and relax in a sauna at the Aura Spa or hit the nearby golf links. You can always regroup for a meal or drink at one of the resort's 13 restaurants, bars and lounges (though guests do say that the all-inclusive beer selection is limited). When the sun goes down, you can rest your head in one of the property's bright, airy suites, each of which is appointed with a flat-screen TV, marble bathroom, stocked minibar and views of the garden, lagoon or Caribbean Sea.
Hotel Class
Property Type
All-inclusive resort, 458 rooms
Primary View
Traditional, Opulent



  • 4.0Hotel Class

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Critic Reviews


This upscale, all-inclusive resort in the Hotel Zone is one of the best values in Cancun.



The aqua park with a pirate ship and waterslide — one for kids and one for adults — is the perfect way to cool off.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 10840 have reviewed the Panama Jack Resorts Cancun, giving it a rating of 4, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4 based on 10840 reviews 4.0 (based on 10840 reviews)

Guest Rooms

Accommodations are all suites and feature separate living and sleeping areas. All come equipped with flat-screen TVs, coffee and tea makers, stocked minibars, large closets, and a furnished balcony or terrace.
  • All-inclusive rate covers meals, unlimited domestic and international alcohol selections, access to the on-site splash park and more

Standard room size387 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Panama Jack Resorts Cancun is located in the middle of Cancun's Zona Hotelera (Hotel Zone) community on the area's main thoroughfare Kukulcan Boulevard. The resort is situated between the beach and the Nichupte Lagoon and within walking distance of numerous restaurants, as well as a plaza equipped with shops and other amenities such as ATMs and car rentals stations.
  • Located 13 miles northeast of Cancun International Airport
  • 24-hour valet parking (free)
  • 24-hour self-parking (free)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The all-inclusive Gran Caribe Real Resort has seven dining options, three bars and several casual eateries. Ventanas serves an international buffet and a la carte options for breakfast, lunch and dinner. Deck 74 has all-day buffet service with Caribbean and Mexican specialties. There's also Casa de Rosa, which offers Mexican dishes for dinner only and Il Pescatore, another dinner-only option that serves Italian fare. At Sunset is a family-friendly dining option with American and European classics.
  • All-inclusive plans include meals, snacks, room service, domestic and select international beverages
  • Room service hours are 7 a.m. to 11 p.m.

Number of restaurants7

Cuisine TypesBuffet, Italian, American, Mexican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The Gran Caribe Resort offers two oceanfront pools surrounded by sundecks with lounge chairs and umbrellas. There's also a water park with a family pool, waterslides and splash zones and a white-sand beach with lounge chairs, cabanas and a bar.
    • Lap pool
    • Wading pool
    • Lazy river
    • Family pool
    • Infinity pool
    • Whirlpool/hot tub
    • Adults-only pool
    • Lifeguard on duty
    • Poolside service
    • Waterslide
    • Deck chairs or cabanas
    • Pool bar


    The resort's Aura Spa offers a range of services including massages, facials and body treatments, along with a variety of rejuvenation rituals. There's also a full-service salon within the spa with hair, makeup application, waxing and nail services.

      Services offered:

      • Massage
      • Facial
      • Body Treatments (i.e. scrubs, wraps)
      • Salon services
      • Outdoor treatment area
      • Steam room
      • Sauna


      The family-friendly property has the pirate-themed splash park outfitted with several waterslides, two splash zones and a family pool. There's also a complimentary Camp Jack kids club for guests ages 4 to 12 and a mini-golf course. For teens, the resort has #Hashtag, designed for guests ages 13 to 17, offering games, karaoke, dance parties, pool games and more. Kids visiting from August to November will likely enjoy the turtle release program, where more than 10,000 turtle eggs are hatched.
      • All-inclusive rates include access to the water park, the kids club, mini-golf and #Hashtag
      • Movie nights by the pool or beach
      • Family Suites have bunk beds and trundle beds
      • Babysitting services can be arranged
      • Kids Club
      • Free Kids Club
      • Fee for Kids Club
      • Cribs
      • High Chairs


      The resort offers a large fitness center with cardio machines and strength-training equipment. The Gran Caribe also has beachfront Zumba classes, aqua aerobics, spinning and beach volleyball and soccer.
        • Weight equipment
        • Cardio equipment
        • Yoga mats
        • Free fitness classes
        • Premium fitness classes (with fee)


        Panama Jack Resorts Cancun has close to 7,000 square feet of convention space available. The resort offers event planning assistance, along with full-service catering and audiovisual equipment.
        • Complimentary Wi-Fi internet access throughout the resort
        • Ballroom can be used in its entirety or split into smaller sections
        • Largest ballroom space can host events with up to 600 attendees

        Number of meeting rooms6

        • Business center
        • Meeting rooms
        • Meeting and event planners available


        Panama Jack Resorts Cancun is equipped to host wedding ceremonies and receptions. There is an oceanfront Catholic chapel for religious ceremonies, along with beach gazebos, decks or terraces for outdoor ceremonies. In addition, there is the Gran Caribe Ballroom that can host weddings with up to 600 guests, along with restaurants and lounges for wedding receptions and celebrations.
        • Full-service catering
        • Professional event staff

        Maximum wedding guest capacity600

        • Hotel hosts weddings
        • Outdoor space for weddings
        • Wedding planners available

        Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

        Find the Best Price

        at the Panama Jack Resorts Cancun

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