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Paradisus Cancún

Boulevard Kukulcan Km 16.5 | Cancun 77500  [SEE MAP]Cancun  [SEE ADDRESS]

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Ten restaurant options
Some areas can get crowded
The white-sand beaches and four lagoon-style pools steal the show at this all-inclusive Cancun resort according to previous guests, who cite the striking scenery and relaxing vibes as compelling reasons to return. And guests describe the 668 suites as spacious and comfortable. Paradisus Cancún's accommodations include 32-inch LCD TVs, private terraces that overlook the Caribbean Sea or Nichupte Lagoon and fully stocked minibars. The 10 on-site restaurants (one of which is exclusively for Royal Service guests) and five bars also impress past patrons with their array of cuisine, which ranges from Mexican fare at Mole Restaurant to wood-fired pizzas at the outdoor Vento Restaurant. Also located on-site is a nine-hole golf course, the Yhi Spa and a tennis court.
Hotel Class
Property Type
All-inclusive resort, 678 rooms
Primary View



  • 4.5Hotel Class
  • GOODCritic Rating

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Critic Reviews

Other Awards

  • AAA/CAA Four Diamond Awards 2019


The size of the property can make it easy to lose your way among the ferns and palm trees, though futuristic interactive touch-screen information panels help with navigation.

Other Awards

  • AAA/CAA Four Diamond Awards 2019

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 13270 have reviewed the Paradisus Cancún, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 13270 reviews 4.5 (based on 13270 reviews)

Guest Rooms

Rooms at Paradisus Cancún are spread across multiple pyramid towers. Rooms are decorated in neutral shades with bright orange accents. All rooms have furnished balconies and marble bathrooms with amenities such as flat-screen TVs, minibars, coffee makers and individual climate control panels.
  • Complimentary Wi-Fi

Standard room size474 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Located along Kukulcan Boulevard in Cancun’s Hotel Zone, Paradisus Cancún sits on a white-sand beach. Aquaworld Marina is just across the street from the resort, while popular attractions such as Señor Frogs and Coco Bongo are located about 5 miles north. The massive complex has several on-site activities and amenities, including two levels of shopping boutiques.
  • Located about 10 miles northeast of Cancun International Airport
  • 24-hour valet parking (free)
  • 24-hour self-parking (free)
  • Airport shuttle
  • Car service

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


With 10 restaurants and five bars, guests are likely to find something to please their palates. Cuisine ranges from Mexican at Blue Agave and Mole to Brazilian dishes at Fuego.
  • Reservations are recommended for most restaurants
  • Tempo by Martin Berasategui is not part of all-inclusive rates
  • 24-hour room service available

Number of restaurants10

Cuisine TypesBuffet, Asian, American, Mexican, Latin American, Spanish

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


Paradisus Cancún has a large swimming pool which stretches the length of the resort. Guests can bask in the sun in one of the loungers or in the shade of the many cabanas as well as grab a drink from the swim-up bar. There is also a shallow, kid-friendly section of the pool area. The pool area leads to the white-sand beach which offers plenty of lounge chairs and umbrellas.
  • Private section of the pool reserved for Royal Service guests
  • Spa pool large enough for lap swimming
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The Yhi Spa offers a wide range of massage services as well as facials and body treatments. Signature treatments include the gold and caviar facial.
  • Relaxation area has day beds and healthy snacks available to guests
  • Sauna, steam rooms and spa pool available
  • Spa treatments not part of all-inclusive rates

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


Upon arrival, kiddos receive welcome beach kits as well as access to the video and book library, and they can request gaming consoles in rooms. The Family Concierge Suites provide child-friendly amenities such as kid-sized bathrobes and slippers as well as nightly milk and cookies.
  • Supervised Kids Zone available and offers activities throughout the day
  • Babysitting services available for an additional fee
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs


The resort offers a large 24-hour fitness center that is equipped with cardio and weight-training machines as well as free weights.
    • Weight equipment
    • Cardio equipment
    • Yoga mats
    • Free fitness classes
    • Premium fitness classes (with fee)


    The resort has ample space within its conference center to host meetings and events on a large scale. There is more than 30,000 square feet of meeting space, with the largest room around 16,000 square feet. The business center offers computer workstations and printers, as well as copy services and faxing.
    • Audiovisual equipment and support available
    • On-site meeting planners available

    Number of meeting rooms21

    • Business center
    • Meeting rooms
    • Meeting and event planners available


    The resort can help couples plan their ideal beach wedding. The resort has indoor and outdoor space available for the big day, including the outdoor wedding gazebo. An on-site wedding planner is available to assist.

      Maximum wedding guest capacity1800

      • Hotel hosts weddings
      • Outdoor space for weddings
      • Wedding planners available

      Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

      Find the Best Price

      at the Paradisus Cancún

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