Park Central New York

870 Seventh Avenue at 56th Street | New York, NY 10019  [SEE MAP]New York, NY  [SEE ADDRESS]
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Courtesy of Park Central New York

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at the Park Central New York

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Guest Reviews

TripAdvisor Traveler Rating 4

Friendly staff-ask if elevators are fixed before booking

Jul 22nd, 2019

Came here for a long weekend stay in July. The hotel is close to Central Park and very close to the subway. All of the staff that we encountered were very friendly and accommodating. Our room was large for typical city size-this is one of the few hotels in the city that actually had 2 queen beds. The room and bathroom were clean and the beds were very comfortable with king sized pillows. The downside was that only 1 (ONE!) elevator was working to get guests up to their rooms. This became extremely frustrating as we had difficulty getting both up AND down to/from our room. (Especially in the 98 degree heat when all you want is to get to your room and relax.) They offered the service elevator for guests to use but that was glitchy also and our average wait for an elevator was ridiculous. Also, the ice machine on our floor never worked, despite letting them know it was down. However when I spoke with a manager about the situation and asked what they were doing to remedy things or to compensate guests, she made an offer that I felt was fair, which is why I'm giving them 4 stars. ( I complained, she responded appropriately and did what she could-that's what you want from decent customer service.) Because of this, I would stay here again and can recommend them. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Conveniently Located, comfortable

Jul 22nd, 2019

For a fair price, we had easy access to Central Park, Times Square, Rockefeller Center, Columbus Circle and much more! We were traveling for work with a little sight seeing thrown in. This hotel rate was less than 50% of the training hotel rate, but right around the corner. We appreciated the smaller crowds and quiet lobby after being in the larger training hotel property. The staff were all friendly, too! The lounge is great, but a restaurant on property would have been appreciated. It appears that the public areas and rooms were all recently re-done. Nice. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Plenty of room!

Jul 21st, 2019

Park Central was a good stay. We stayed at several hotels during our visit and it wasn’t one of my favorites, but I really appreciated the space. The rooms were larger than many of the others and ours was very clean with a bathtub! My review rating is based on the hotel itself. If I took construction into consideration and had I felt the need to sleep later it would have been a 3. We were up early every morning to sight see anyways, so it didn’t bother me so much. If you want a real room instead of a decent sized walk in closet with a shower in NY and plan to get up early I would definitely recommend staying here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

I wouldn't recommend

Jul 20th, 2019

It’s just unbelievable how one of the best hotel in New York no wondering about their customers. Too noisy outside, construction workers, rude people with bicycle always blocking the sidewalk . Additional charges, daily fee for nothing. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Concierge and Great Location

Jul 20th, 2019

We stayed at Park on our second week of being in NYC. It was an amazing location and amazing service! When we first arrived the bathroom was a bit funky smelling, and they took care of the situation within the half hour. Housekeeping was great and incredibly friendly. Would def. stay here again! **Elevators were having some issues for a few days, but there were workarounds. TRIPADVISOR.COM USER 

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