Park Hyatt New York

153 West 57th Street | New York, NY 10019  [SEE MAP]New York, NY  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Absolutely incredible hotel with exquisite service.

Aug 20th, 2020

Absolutely incredible hotel with exquisite service. Although, we were here literally a week after visiting Hadahaa and still got sticker shock! Guess we're just not used to NYC bar/food economics. We had an incredible stay and the staff doted on our kids, they loved it! Bartender was a great guy and poured stiff drinks. We loved the pool (although some of the guests were clearly not excited to see toddlers there) and I thought the gym was very well equipped with awesome views. We can't wait to go back! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent Service !

Aug 18th, 2020

I stayed three nights during my visit to New York, US. service is excellent and precious. can't forget the tasty of the foods they serve in their restaurant. also, the staff is brilliant and so helpful to their guests. The rooms are bigger and very beautiful. I love the time I spent in the indoor poolside. Awesome place to visit! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Luxury Is Not Personal Anymore

Mar 22nd, 2020

We stayed at this property for our anniversary over NYE 2017 and it was magical! Service was fantastic, room was amazing; it became the hotel to which we compare all other hotels to. Our stay in February 2020 was much less impressive. As Globalists, we were automatically assigned a premium non-suite room when there were plenty of standard suites available. I wonder: do the staff at the hotel think I am unaware of my Globalist benefits? Had to request a standard suite which is always awkward. Our room was very unimpressive and lacked natural sunlight. There was a hole in the ceiling and the windows were dirty. There was no welcome note or amenity offered from the staff. We were quite disappointed and expected more from the property. One thing we remember from our original stay in 2017 was how incredible the breakfast was, which was part of the reason we chose to come back. It was everything we imagined. We were very pleased to see that F&B has stayed at the same standard as set years ago. I would encourage other Globalists to consider the Andaz 5th Avenue when making their decision to stay in NYC. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Park Hyatt NYC

Mar 13th, 2020

Excellent Hotel, as should be expected from Park Hyatt Great, convenient location and excellent service Rooms are great and everything is very comfortable and convenient Enjoyed our stay in every aspect Will be returning for sure TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

New York Weekend

Mar 9th, 2020

Great location, really good Japanese breakfast. Workout room was spacious and had Peloton. Room was medium sized. Fantastic shower room with room for two. Valet service for car was quick as long as you received your car on 58th St. 57th St delivery took an extra 30 minutes. TRIPADVISOR.COM USER 

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