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at the Park Inn by Radisson Malmö Hotel
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Jan 10th, 2021
Average level hotel, a bit cold rooms, small single beds, terrible internet stopping every few minutes, basic bathroom amenities. The breakfast was nice and tasty, the hotel is good located and has underground parking. The rooms were clean. TRIPADVISOR.COM USER
Dont make a booking here if you need to use an extra bed
Aug 3rd, 2020
Had an extra bed in the room and even though it was the 6-year old that slept in it and not a grown up the bed made a loud noise every time she moved even the slightest and we had the worst night ever. Also they say to make a booking for breakfast because of Corona but then they dont follow up on the bookings so people have breakfast at the same time anyway :( also - Breakfast was a bit disappointing with only bread being sweet brown bread. TRIPADVISOR.COM USER
Jul 20th, 2020
The hotel totally neglected COVID-19 at breakfast: no staff at all to be seen, extremely crowded and densed with people and at 09.30 when we came down there were used plates almost on all tables. No breakfast at all since everything was emptied and the poor staff that finally showed up seemed extremely disorganized and ran around, tried to help out but without any success. Furthermore when we initially got our room the bed sheets were stinking of sweat - hadn’t been changed! It seems that there is no management at the hotel, extremely short of staff - really skip this hotel and choose a more serious one! TRIPADVISOR.COM USER
Facilities are ok - staff could improve
Jun 27th, 2020
I stayed here with my girlfriend for funeral in the city. As this was in the middle of the pandemic we figured that things might not be as usual and didn't expect a full service experience, yet we were disappointed. - Check in was done by a very bored lady, no status recognition at all. Felt like I was bothering her and just wanted to get it done. - The room was clean enough. But we discovered right away that the AC wasn’t working at all. Not a biggie, it was still spring so we just opened the window instead so we let that one slide. Rooms are also not as in pictures on the website, there was a disgusting rug, not the nice wooden floors shown in the pictures. - There was no hot water in the bathroom, we tried both in the evening and in the morning of our first night. We brought this to the attention of the front desk and the guy there just shrugged and asked what we wanted him to do about it. I don’t know? Call maintenance, offer us another room or another property as it seems the whole hotel suffered? The water thing was resolved to the next evening but then we had gone two full days without hot water. - Wifi didn’t work properly. I needed that for work so if that is important to you go someplace else. I heard other people complaining about this too while I was in the lobbby. - The hotel advertised a limited bar service with light meals and beverages. They could muster up a luke warm mineral water and coffee. No snacks of any kind were on offer. And the staff was not interested in figuring anything out. Talking to her colleague working from a laptop in the corner was more interesting. - Breakfast was also an interesting experience. It was a full breakfast, but you had to order hot meals from the staff due to the Corona thing. During the three days there, they never got my order right. We were almost the only ones in the dining room, and the first day I asked for omelet and instead I got cold cuts. The second and third times I ordered bacon and eggs. I got eggs, but no bacon and the third time bacon and eggs were interpreted as boiled eggs and sliced ham. I don’t know where this went wrong, I was pointing to the menu when ordering and the waiter verbally confirmed it. - To finish it all off - the parking is handled by an external company through an app. They charge you 160 SEK per night. The front desk told us that we can come and go as we want, the fee won’t go higher than that. Well, turns out that if you check out from the parking (to maybe park somewhere else) you will need to pay again when you return to the hotel. This means that you will pay one or several times for the same parking time you have already paid for. I’m sure that’s good business for the parking company, but I’m never coming back to this place again. In all a fairly unpleasant stay, had the shower, wifi and ac worked I would have said that you can stay here for a night. But when not even the basic things are working, don’t bother. Find another nice place to go. TRIPADVISOR.COM USER
Good hotel for a city break
Feb 23rd, 2020
Nice and clean room with a big window. The breakfast had a lot of options. It is 15 minutes away from the old city. There are a few restaurants around and also a coffee shop. It is 5 minutes away from the sea. TRIPADVISOR.COM USER
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