Park James Hotel

1400 El Camino Real | Menlo Park, CA 94025-4110  [SEE MAP]Menlo Park, CA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 3

just ok.

Jan 17th, 2021

The hotel is absolutely gorgeous and clean, although the toilet in my room was having some problems, but the staff wasn't great. the minibar was empty, so I asked to refill it as per the tablet instructions, and was brought and charged room service instead for a water and a soda, that's insane! I wasn't offered any water at check-in, I had to call multiple times to have a bottle opener and a robe delivered to my room, waited forever (probably due to being severely understaffed). The guy that was there on Saturday, I believe Andrew was his name, was very friendly and efficient, but poor man was doing everything himself! From front desk, to getting the cars out of the garage, taking orders for room service and tending the bar. You simply can not overpromise and under deliver in a hotel like that. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Amazing Time at Park James

Jan 17th, 2021

The Park James is a wonderful hotel. The service is friendly, accommodating and the hotel is hands-down the very best in the area. Food is excellent, rooms are spacious, elegant and modern. Highly recommend this beautiful hotel. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Ryan and kuki

Dec 30th, 2020

These people were amazing, really helpful and made things very easy/accessible. I would definitely come back and these two where amazing once again and very well mannered. 10/10 for these two and the hotel TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Superb hotel even during a pandemic

Dec 21st, 2020

The staff went over and beyond to help make our hotel during the hardest of times during a pandemic. Having no food makes it a very unusual experience but the location makes it very easy for us to eat a selection of high quality food across all budgets. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

A great new favorite

Dec 11th, 2020

The hotel was clean and the rooms very nice. The bathrooms are modern and clean. The staff was just incredible in all areas--reservations, checkin and throughout the stay. They were able to arrange 3 connecting rooms for family, including a suite. Loved the hotel! TRIPADVISOR.COM USER 

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