Pavilion Grand Hotel

30 Lake Ave | Saratoga Springs, NY  [SEE MAP]Saratoga Springs, NY  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 3

Would have liked to like it better

Sep 9th, 2020

Wifi was exceedingly spotty and slow, difficult to work. High-speed internet didn't work. Weekday daff was indifferent. Weekend staff seemed more attentive, but by then we were leaving. Overall, a disappointing experience. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Very sad

Jul 16th, 2020

Used to be my home away from home. Even with COVID and track season not being what it usually is they should be on top of their game and they aren't. Room not as clean as usual, shower head is lacking, NO valet parking, NO offer of where to park the car and parking can be impossible at certain times, NO café...Might be better to stay across the street at the Hamptons they have an indoor pool, parking garage and free breakfast. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

A disappointing stay

Jul 7th, 2020

A disappointing stay. My family had a penthouse suite for six nights the week of June 30. The 401 suite was nice and big, as one should expect for the price, but the kitchen sink had no hot water, there was an outbreak of ants the second day, the TV in the first level bedroom didn’t work, the terrace deck had pigeons and their droppings, both key cards stopped working Friday, the whole hotel smelled like gas Friday, and anyone 6’ tall standing in front of the fridge could see the cobwebs between the fridge and cabinet unit above. The view from the corner rooftop deck is uninspiring: to the west, a construction site, auto mechanic back-lot and strip of bars, to the north a decrepit parking lot and another strip of bars and nightclubs. Starting Wednesdays the bars in their outdoor spaces play loud and quite clear music through into the a.m. That was the worst part (unless that is your scene in which case it would be great.) The hotel should advise guests that at night there is no quiet and you’ll feel like you’re on the Fort Lauderdale strip. Sirens in the wee hours woke us up several nights. Bright and early at 6:30 am you’ll hear the rumble of trucks and their back-up beeps. Light sleepers are doomed. Has the hotel ever heard of sound proofing, particularly for roof suites? We left early before the weekend nights, which I imagine would only be worse. The sophisticated ambiance fraudulently conveyed by the web site belies the reality of its surroundings. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Nice Hotel - Noisy

Jul 1st, 2020

It was a very nice hotel with nice amenities but the room we had which was a terrace suite was very noisy. It was next to a construction site that was active by 7:00 a.m. each morning and you could hear the local bar scene until about 1:00 a.m. We requested a quiet room, so disappointed with the noise level. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great hotel in Saratoga Springs

Jun 25th, 2020

We had a great stay at the Pavilion Grand Hotel. The hotel allows dogs, the beds were comfortable and the location was prime! We walked everywhere. The staff was also great - we forgot rings and they were able to find them and got them back. TRIPADVISOR.COM USER 

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