Pendry San Diego

550 J St | San Diego, CA 92101  [SEE MAP]San Diego, CA  [SEE ADDRESS]
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Courtesy of Pendry San Diego

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at the Pendry San Diego

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Guest Reviews

TripAdvisor Traveler Rating 5

Great!

Feb 23rd, 2020

We had a great experience here, and the highlight was the concierge service! We didn't come with as many planned activities as usual, and his recos were always honest and right on the money. It's also a beautiful hotel with a nice pool deck, and the area around it is lively, fun, and convenient. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Dog poo in the lobby and bass until 2AM

Feb 23rd, 2020

Not happy with my stay at this hotel. I was in town for work and stayed at the Pendry with about 35 of my peers. The first night of our stay we gathered in the lobby to walk to dinner, and one of our guests slipped and fell in a pile of dog poop. Apparently there were three small piles that no one bothered to clean up. The person who fell ended up with dog poop all over her clothes and shoes, and was completely embarrassed. She also hit her head, elbow, and knee and was limping the next day. The hotel did not ask her to fill out an accident report and outside of a few random people asking how she was doing, they pretty much acted as if nothing happened. The hotel did offer to pay for her clothing to be dry cleaned, but then accidentally charged her for it! They did not offer to remove the room charges either, and I had to ask when I left if this would be possible. Fortunately they took the room charges off, but I can’t believe they didn’t offer to do so immediately. The second night of our stay, the bass of the night club was SO LOUD I could not fall asleep until after 2am. I called the front desk and asked where the music was coming from, and they said it was from the night club (it was a Thursday night and I was attending a company meeting) and they could not turn the music/bass down. They did offer to change my room but what a PIA! I was in bed and in my pajamas at 10:30... changing rooms was not an option. I am also pregnant and would have loved to enjoy a nice, quiet eight hours of sleep. Almost everything else was exceptional at the hotel but it was extremely disappointing how the Pendry handled the dog poop situation, and I was in disbelief on our last night that I was kept awake until 2am. We spend over $4500 at Nason’s that night and had 35 guests staying at the hotel... I expected better overall service for a large party. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Pendry

Feb 22nd, 2020

Great hotel in an amazing location with pristine amenities. Truly feel like you are having a luxury experience for a manageable price. The reception desk was filled with friendly people who were always ready to help. And the free drink was an awesome touch! Would definitely recommend staying here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Love this place!

Feb 22nd, 2020

We took our YPO retreat to San Diego with 7 of us. We loved the Pendry, the rooms, the food, the bar, we loved it all! The location is perfect and within walking distance to a ton of great places. We will be back! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing Family trip for Wife’s Birthday

Feb 19th, 2020

Right there with the TOP experiences we have had as a family at resorts such as Terranea, Pelican Hill and Monarch Beach Resorts in SoCal:) Location is exceptional and staff was beyond accommodating!! TRIPADVISOR.COM USER 

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