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at the Peppers Cradle Mountain Lodge
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Wonderful Stay at Peppers Cradle Mountain
Oct 7th, 2020
I recently stayed in the Pencil Pines Cabins with some fiends. The cabins were lovely, with cosy gas fires, comfy beds and great forest views. The staff were so friendly and helpful, the food from the Tavern was consistently delicious, generous and of excellent quality. The Highlander Restaurant was not open mid-week but some special dishes were still available. We loved the Lodge and can't wait to return! Domenique TRIPADVISOR.COM USER
Oct 7th, 2020
We couple went there and had amazing meal. Person running outlet madhav was fantastic.he made our day with his hospitality and talked about his future . We wish him best of luck for his future. Wish we could stay here TRIPADVISOR.COM USER
First time visit to Cradle Mountain
Oct 5th, 2020
We spent 3 nights at Peppers Lodge in the Pencil Pine cabins. The room was excellent and had a lovely gas fire which was perfect for the winter weather. We spent our days doing the many walks in close locality to the Lodge, saw wombats and other wildlife. The highlight was our walk around Dove Lake. We started at the Visitor Centre and caught the shuttle to the Lake, although you can get the shuttle from the Rangers Hut just across the road from Cradle Mountain Lodge. The walk itself was great, the path was mostly boarded, quite a few steps in certain parts and in good repair. As we were waiting for the shuttle to pick us up it started to snow which capped off a great morning! We spent the afternoon at the Spa and had a blissful body scrub, massage, facial followed by a soak in the hot tub. The only real let down for us was the food - The Tavern and the breakfast were the worst I have ever had at an Accor property. The food is quite processed, a lot of it pre-cooked which meant toast at breakfast was cold and likely to break your teeth. It was also quite expensive. We ended up going to another property for dinner on our last night and had a much better experience. The staff were very friendly and welcoming especially at Reception. We really enjoyed our stay. TRIPADVISOR.COM USER
Sep 24th, 2020
Worst customer service experience from Restaurant Team leader Mr. Madh**, mate you got to low your attitude, Every customer deserves same kind of welcome and service, but you were too rude, respect other to get respected mate. TRIPADVISOR.COM USER
Go some where else!! SAVE UR MONEY
Sep 19th, 2020
Thought we would stop off at peppers for some dinner friday night... big mistake that was. Ordered a carbonara that was pretty much just OIL and my partner got a meat lovers pizza that had hardy any meat on it and was just bbq sauce. Food took less than 10 minutes to come out which to me is very concerning like they have just reheated pre cooked food 😷 While we were still eating our food one of the staff tried to take our plates off of us which felt like he was just trying to get us out quick. Oh and the prices are absolutely ridiculous! Definitely would NOT be coming back here or recommending this place to anyone! TRIPADVISOR.COM USER
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