Pestana Cidadela Cascais

Fortaleza Da Cidadela, Av. D. Carlos I | Cascais 2750-310  [SEE MAP]Cascais  [SEE ADDRESS]
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Courtesy of Pestana Cidadela Cascais

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at the Pestana Cidadela Cascais

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Guest Reviews

TripAdvisor Traveler Rating 4

Perfect relaxed break

Jul 19th, 2019

Very good hotel, would definitely stay here again.Location was ideal for walking, restaurants,and a very cheap and efficient train service along a lovely coast to visit other towns including Lisbon.hotel is very quiet, would not stay here with children. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Underwhelming stay

Jul 13th, 2019

Here is a contrarian view to compare with the exaggerated, glowing comments I've seen about the hotel. The good: Location is calm and relaxing as well as super convenient to the town center. Breakfast is varied and tasty, featuring a wide variety of cheeses. The bad: The touted 'arts' hotel concept transformed a historic castle into a faceless, all white, poorly organized corporate hotel. Indoor and outdoor pools are miniscule and uninviting. The tiny gym is a joke. Wifi in the rooms is terrible - weak connection and unbearably slow. Our tiny room (standard - over $200 Euros) had two small window and no view. Air conditioner, despite high tech thermostat, had two regimes: high and off; temperature control didn't function. Service in the bar, located across the court from hotel entrance, is abysmal. Servers spend their time texting on their phones instead of serving customers. Last night the bar was virtually empty and it took 20 minutes and several complaints before someone finally brought the check. Next time we visit lovely Cascais we will stay somewhere else and I suggest that you do, too. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Gorgeous hotel in the peaceful arts area.

Jul 6th, 2019

This is a lovely hotel with super comfy beds, nice rooms and a great breakfast. The area is very central but peacefully located in the old fort. The swimming pool and outdoor spaces are well maintained and high up in the ramparts. Booking direct with the hotels loyalty scheme gives much better rates. I would definitely recommend. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

An enjoyable experience!

Jul 5th, 2019

We had an enjoyable experience from the staff to those in the restaurant also accommodating us as convention members with a help desk that was provided for our help desk people to be able to handle different issues in our convention TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Amazing stay

Jul 3rd, 2019

Thank you for the perfect service. I would recommend a stay to all my friends. Your staff was amazing and very professional. thank you for your service. I hope to return and stay again. Claudio was perfect in his service. TRIPADVISOR.COM USER 

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