Phoenix Inn Suites Eugene

850 Franklin Blvd | Eugene, OR 97403-1900  [SEE MAP]Eugene, OR  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Slap opera

Nov 22nd, 2020

Slap operaEarly nice night Phoenix in rooms are clean staff is friendly that was comfortable only critique is that the water in the shower on the fourth floor wasn’t quite as hot as I would’ve liked but other than that very nicestay TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

With requests, the 2nd nite better

Nov 16th, 2020

The hotel was not busy but was given a room closest to the train whistles that come thru at 4 & 5 AM. So didn't get much sleep the 1st nite. Asked for a comforter & they said they didn't have any more. The pillows were firm like sofa cushions so not very comfortable. Requested change of room, comforter & soft pillows for 2nd nite & it was much better. The breakfast to go is minimal more like snack to go. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Family Visit

Oct 24th, 2020

We stayed at the Phoenix Inn - Eugene for one night. The 2 queen room was nice and very clean but a bit small for two adults and two teens. We probably should have booked two adjoining rooms. The lobby had complementary masks and plentiful hand sanitizer throughout. Staff were masked, but we did remote check in so little interaction. Due to Covid we have bagged breakfasts which were nothing special but nice to make an effort to offer something. The pool and hot tub were open but only by reservation in 45 minute blocks and unfortunately all were reserved the night we stayed. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

we love the Phoenix

Oct 18th, 2020

Pleasant and friendly staff, nice room, nice location - no complaints! Because of Covid, there was just a brown bag breakfast whereas in ordinary times, they had great breakfast offerings; we did get a little menu to choose what we wanted in our brown bag though. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Best value!

Sep 21st, 2020

Very friendly and helpful staff provided a very clean, quiet and restful respite for our college move-in week. All of the rooms are extremely clean and sanitary. The beds are comfortable. The bag-breakfast was freshly made with a choice of fruit and other healthy items. The best part is its a quiet and restful sleep after a long day of driving and move-in TRIPADVISOR.COM USER 

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