Pier House Resort & Spa

1 Duval St. | Key West, FL 33040-6610  [SEE MAP]Key West, FL  [SEE ADDRESS]

Courtesy of Pier House Resort & Spa

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Resort has an outdoor pool, a private beach and two restaurants
Some report malfunctioning AC units and thin walls in accommodations
According to guests, the Pier House Resort & Spa has all the necessary ingredients of a great Key West, Florida, resort: a prime location (just northeast of Mallory Square), an attentive staff and abundant amenities. This quaint property boasts a heated outdoor pool and its own private stretch of white sand beach, which make it popular with sun-seekers. Guests will also have access to the full-service spa, where salon services and a long list of soothing massages and body treatments are available. As for the accommodations, there are standard rooms with warm, neutral hues and coveted amenities like flat-screen TVs, walk-in rain showers and coffee makers. All spaces also feature balconies or patios and come with Wi-Fi access, which the $40 daily resort fee covers. However, a few travelers caution that some accommodations have inadequate air conditioners and thin walls that let in a lot of noise. Along with well-appointed rooms, guests enjoy access to the tasty One Duval – serving up hearty portions of fresh surf and turf items – and the casual Beach Bar.
Key West, FL
Hotel Class
Property Type
Resort, 142 rooms
Primary View



  • 4.0Hotel Class


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Critic Reviews



The location – on a quiet stretch of beach at the foot of Duval – is ideal as a buffer from and gateway to the action. Its sprawling complex of weathered gray buildings includes an original Conch house.



It's fair to say that no hostelry is more 'front and center' hereabouts than this former pineapple factory, which helped put Key West on the map as a vacation destination upon opening in 1968, provided a hangout for the likes of Truman Capote, and helped launch careers like those of treasure hunter Mel Fisher, chef Norman van Aken, Bob Marley, and Parrothead-in-Chief Jimmy Buffett. Besides location, it offers good service and 6 acres' worth of bells and whistles including a sweet little beach and the island's largest, most comprehensive spa.



Located at the furthest end of Duval Street, this hotel has been a staple in Key West since the 1960s. The hotel features an upscale tropical decor and lush landscaped grounds in a superb location.

Travel + Leisure


Six low-rise buildings, tucked into bougainvillea gardens between the harborfront and the historic Old Town, house 142 guest rooms and suites. The luxury resort maintains an authentic Old Key West attitude with help from local art and the Chart Room Bar, which continues to serve free popcorn and steers clear of any neon slushie drinks.



A full-service, four-pearl hotel in a town filled with B&Bs, this property differentiates itself from the competition by providing more rooms and more amenities – including an on-site spa, pool, restaurant/bar, and beach access – in a convenient downtown location. Rooms are simple and comfy with premium bedding, rain-style showers, flat-screen TVs, mini-fridges, and free Wi-Fi.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by Tripadvisor. A total of 2902 have reviewed the Pier House Resort & Spa, giving it a rating of 4.5, on a scale of 1-5.

Tripadvisor Travel Rating: 

Tripadvisor Travel Rating: Tripadvisor Traveler Rating 4.5 based on 2902 reviews 4.5 (based on 2902 reviews)

Guest Rooms

Standard guest rooms measure 300 square feet and are outfitted in neutral color palettes and dark wood furnishings. All rooms feature minifridges, coffee makers, walk-in rain showers and satellite TVs. Additionally, each space comes with a balcony or patio that overlooks the resort's gardens or the ocean.
  • Daily resort fee covers Wi-Fi access
  • Some suites are spread across two floors, which are connected by a spiral staircase
Nightly resort fee$40

Standard room size300 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available

Location & Parking

Overlooking the ocean on the edge of Key West's Old Town, the Pier House Resort sits on the popular Duval Street and has its own private beach. Blocks away are many of Key West's famous bars and restaurants, and given the small size of the island, almost every attraction that the island has to offer is within easy reach.
  • Daily resort fee covers on-site parking and shuttle service to Duval Street
  • Nearby attractions include Mallory Square, the Key West Aquarium and the Audubon House & Tropical Gardens
  • Key West International Airport sits 4 miles southeast
  • 24-hour valet parking
  • 24-hour self-parking (free)
  • Airport shuttle
  • Car service (free)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping


The resort houses two restaurants. One Duval, the fine dining restaurant, serves upscale American fare, while the Beach Bar plates regional cuisine alongside ocean views.
  • Chart Room Bar offers cocktails in a space frequented by Jimmy Buffett and Mel Fisher
  • Room service available every day between 7:30 a.m. and 10 p.m.

Number of restaurants2

Cuisine TypesAmerican

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast


The resort features a heated outdoor pool and lounge deck. A whirlpool is also available, and the resort provides free towel service. And at the beach, guests have access to food and beverage service and water sports equipment rentals like Jet Skis and snorkeling gear.
  • Limited lounge chairs
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar


The 10,000-square-foot Spa at Pier House features 10 treatment rooms where spa guests can receive massages, body treatments, facials, salon services and more. To enjoy a treatment at the spa, guests must be at least 14 years old.
  • Spa open daily from 9 a.m. to 6 p.m.
  • Steam rooms and Vichy showers

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna


A kids club is not available at this property, but families have access to a heated outdoor pool and a private beach with equipment rentals like bicycles, snorkeling gear and Jet Skis.
    • Kids Club
    • Free Kids Club
    • Fee for Kids Club
    • Cribs
    • High Chairs


    The resort has a fitness center with cardio and strength-training machines, as well as free weights. Guests can also rent bikes at the resort's beach.
      • Weight equipment
      • Cardio equipment
      • Yoga mats
      • Free fitness classes
      • Premium fitness classes (with fee)


      The Pier House Resort offers a business center and 2,600 square feet of meeting space. The Grand Cayman Ballroom can accommodate up to 125 guests for theater-style events, while the Barbados conference room is ideal for smaller events with up to 30 people.
      • Audiovisual services
      • Two luxury suites can be reserved for intimate business functions

      Number of meeting rooms2

      • Business center
      • Meeting rooms
      • Meeting and event planners available


      The resort allows one dog in each room for a nonrefundable fee of $75 per day. Available pet amenities include food and water bowls, treats and pet beds.
      • Breed restrictions may apply
      • All dogs must weigh 20 pounds or less
      • Pets allowed (with fee)
      • Dog walking
      • Pet-sitting


      The resort hosts weddings and has on-site planners available to help couples plan menus, ceremonies and receptions. The Grand Cayman Ballroom can accommodate up to 125 wedding guests for ceremonies or up to 120 people for banquet-style receptions, while the Barbados room can be used for smaller wedding-related events with up to 30 guests.
      • Wedding packages
      • Intimate ceremonies can also take place on resort's beach

      Maximum wedding guest capacity125

      • Hotel hosts weddings
      • Outdoor space for weddings
      • Wedding planners available

      Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

      Find the Best Price

      at the Pier House Resort & Spa

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