Pillar and Post

48 John St P.O. Box 1011 | Niagara-on-the-Lake, ON L0S 1J0  [SEE MAP]Niagara-on-the-Lake, ON  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 5

Amazing First Time Visit!!

Sep 23rd, 2020

This was our first time to the Pillar and Post. Upon arrival we were met by Marc at the front desk, who, we feel, went above and beyond to make our stay even more pleasant!! While dining at the Cannery restaurant for all of our meals, we had the pleasure of having Kristy wait on us for our two dinners. Kristy, thank you for everything.....you were exceptional every step of the way, and the meals themselves could not have been prepared or cooked any better!! A big thank you to the kitchen staff for that!! A special thank you to Frank and Victoria for serving us with our morning breakfast.....you two were amazing and both breakfast's were fantastic!! As for the grounds, the pool, and the spa....absolutely beautiful...and cannot wait to return when the hot springs and hot tubs are open. Thank you once again to everyone....our stay was much more memorable than anticipated. Mark & Michelle.... TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Pillar and Post Wedding

Sep 21st, 2020

All I can say is wow. When we first booked our wedding at pillar and post we met with Lorraine, our first impression was that she was so kind, welcoming and friendly. That was two and a half years ago. Since then we have had the opportunity to speak with multiple individuals, and every single one of them have been exceptional. The kindness, professionalism, and attention to detail is absolutely amazing. Our wedding ceremony and reception were perfect. Absolutely perfect. From the food, to the venue and everything in between. We wish we could live this day all over again. A special thank you to Kathryn and Tara, it has been difficult during these times to plan a wedding and no matter what changes that needed to be made along the way they were such an amazing support system. If you want a venue that has quality food, an absolutely stunning aesthetic, and kind, caring staff who truly go out of their way, book here. It is worth every single penny, and if I could do it all over again I wouldn’t change a thing. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Best weekend ever!!! Food to die for!!!

Sep 21st, 2020

I have a lot to say.. so i'll break it all down. Room: I asked for a corner room with a large wooden bedpost. I was so pleased when I walked to my room and got exactly what I asked for. That made me feel that they listened to me when I made my booking. The room had the most comfortable big king size bed. I absolutely loved the fireplace in the room. The bathroom was very clean and they provided all amenities a girl would need! Service: Literally every person we spoke to was so polite and didn't rush me away. Everything truly seemed interested in making us have a great weekend! I spoke to someone at the front desk (red curly hair) and she gave us a lot of fun ideas. She told us to do ESKOOT bike rentals and it was a blast! I could tell the staff know the area very well. I don't have one negative thing to say about the service. I even had to cancel one of my dinner reservations last minute and the dining staff took care of everything for me, it was great to feel cared for. Food: BEST FOOD IV'E HAD IN YEARS. I got the prime rib dinner on both nights because it was so good I needed it twice! My boyfriend got the stuffed chicken and it was cooked perfectly. The meat was cooked exactly how I asked. Breakfast was also perfect. They give nice big portions which is good because we like to eat. We ate every bit of food! I added the cheese & fruit plate and chocolate covered strawberries to my room, both were so yummy. The strawberries were great, but it would be a good option to have milk chocolate as well as the dark chocolate. Grounds: The grounds were stunning, a lot of flowers and Ivy, it was all well maintained. Both the indoor and outdoor pools were extremely clean. I felt completely safe to be there even during Covid-19. Price: It is well worth the price to book the meal package to your room. The stay was worth every penny. This was my first time and i'm already re-booked in for December. I didn't experience the spa services this time but that's going to be on my list to do for next time. I was sad leaving on Sunday, I almost called in sick to stay another night, hehe! I would highly recommend this to anyone! LOVED IT! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Welcoming, Professional, and SAFE

Sep 16th, 2020

Our company recently hosted a 3-day event at the Pillar and Post Inn which entailed 2 overnight stays, all meals, and 1.5 days of meetings. My contacts at the Inn, Tara Johnston as well as Katelyn Bernard were fantastic; professional, friendly, and helpful. The event was planned last minute and both were quick to respond to look after our needs, leading up to and during the event. Plus they followed up with me afterward to ensure we were satisfied with the overall stay and services. The rooms were beautiful, the meals were delicious, and the service by the team was exceptional; their concern for our safety and satisfaction with everything was and is greatly appreciated. If you are looking to take your team there for an offsite meeting or even for a personal getaway, go to The Pillar and Post Inn, you won't be disappointed. Thank you! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Food Haven

Sep 16th, 2020

Recent (September) visit at recommendation of a friend. Grounds and the room were good. What was outstanding was the food quality in the main dining room. I've enjoyed good cuisine across this country. Frankly not many places can compare to the simple yet extraordinarily flavourful food prepared by Chef Mark. I am in awe of the food quality. The attentive service by the wait staff was also "top of the Canadian class". A little more attention to room air unit (squeaky) is required but that did not greatly detract from the stay enjoyment. TRIPADVISOR.COM USER 

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