Pine Ridge Condominiums

400 4 O'clock Rd. | Breckenridge, CO 80424  [SEE MAP]Breckenridge, CO  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

We had a great condo but they can change your selection!

Mar 24th, 2020

The property is in a great location for Ski In. Bus stop in front so very short walk. Nice hot tubs but one was not hot enough and the other the jets did not work . Our biggest gripe was the staff. The only person that was nice was Michael. The other staff working the desk, were arrogant and snarky. I could write more on this but limit on size. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Unpleasant cancellation

Mar 22nd, 2020

We were one of many that needed to cancel our early April stay at Pine Ridge Condominiums. Sadly and surprisingly, our experience with them was not pleasant. We first called them on Mar 13. At first we couldn't get through, then someone answered later that day and said they were meeting on Mar 16 to discuss, and that they would call back on Mar 17. They did not, so we called them back late that day. The woman who answered said they'd be happy to cancel our reservation, and was ready to hang up. We asked "do we get a refund?" and she said no, it's past the deadline. Glad we asked! Finally she said she'd "try to get us some of our money back". We called back the next day (Mar 18), and the man who answered said they were planning on providing "store credit" for one year, and that they'd follow up with an email. They did not, and I emailed the next morning (Mar 19) to confirm. They responded with an email saying we have full credit towards a stay through Apr 2021. In none of our communications did anyone ever volunteer a name, even when I asked in my last email. I asked if I should use their unsigned email as a receipt, but no one replied. I realize they're taking a hit, but so are we with a nonrefundable deposit and uncertainty as to whether we can travel to CO next year. I expected a more professional response and at least some compassion. Again, it's a little surprising given otherwise stellar reviews. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great location and staff

Mar 22nd, 2020

Me and my friends came to Pine Ridge for a weekend getaway. The condos were huge with enough space for 5 guys. Michael at the front desk was awesome and answered all our questions. The staff altogether were great. We will definitely come again TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Coronavirus refund

Mar 19th, 2020

I would like all future guest to know that Pine Ridge Condo has gone above and beyond to communicate with our family regarding our Springbreak vacation that had to be cancelled,in this terrible time that we are all faced with regarding the (COVID-19 Virus). Michael in reservation has been so incredibly wonderful taking all calls and emails and informed us when others from hotels and airlines would not even respond. They were amazing and returned all money that was paid for our trip. Pine Ridge Condo unlike other hotels are worried about the guests well being and not just the money they could potentially profit.Pine Ridge is definitely concerned with their guests well being beyond everything else and that means so very much. We will certainly be there once this has passed , so we can enjoy a carefree vacation in one of their beautiful condos. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great, large, clean location in Breck!

Mar 16th, 2020

We stayed in a premium two-bedroom condo that was large enough for us, our two college-age children, and our son’s friend. It was very clean, (which mattered as the onset of Coronavirus was upon us.) I was very comfortable with the cleanliness of the unit. Our building was right by the 4 O’Clock run (so nice to ski in,) the bus stop (tough to climb the hill in ski boots,) had a ski locker on the first floor, and was one block from the middle of Main Street. If we’re lucky enough to travel back to Breckenridge, I’d definitely stay at Pine Ridge again. TRIPADVISOR.COM USER 

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