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at the Point Loma Inn & Suites
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Don't stay here, scam
Jan 20th, 2020
Sign on office to go up the street a block away to check in at another hotel, give them your card you go back to hotel and it's filthy in the rooms, smells like cigarette smoke and drug dealers at hotel. They will not refund your money when you leave. Called many times to management, called police, called debit card company to file investigation. DO NOT STAY HERE, I left imeditally no refund as of yet a complete scam. TRIPADVISOR.COM USER
Hyatt Point Loma, San Diego, California
Sep 18th, 2019
Even though our reservation was done weeks ago when we arrived they had given away our rooms, they sent us to another hotel for the night, because they had no vacancy The next day we checked in again this time they had our rooms and as an apology they gave us complimentary breakfast. The hotel is clean, nice trees and courtyard and service was great TRIPADVISOR.COM USER
UN SAFE, DIRTIEST HOTEL
Aug 12th, 2019
DO NOT STAY IN THIS HOTEL, WARNING,Dirty, Broken Bed, NASTY SHOWER, No need to say more..... WARNING!!!!!!!!! we left after one unpleasant night, People smoking on the satirs, will not let us go to our room, Bathroom was unsanitary. Front desk NEVER open TRIPADVISOR.COM USER
Dirty and in need of repairs
Jun 7th, 2019
The only two good things about the room was the location and the extra space with the kitchen. That said, the kitchen did not include any sort of dishes or cooking utensils, the blinds were broken (we used a piece of cardboard to ensure privacy as our window was on the street), the furniture was visibly worn (one chair was broken), there was no clock in the room, and the floor was so dirty my wife's feet were black with dirt within 15 minutes of walking around. Spend a few bucks extra and go somewhere else. TRIPADVISOR.COM USER
Run away from this property fast!!
May 14th, 2019
Hotel Point Loma violated city code by renting out a property that violated the basic tenets of appropriate retail lodging— safety, security, proper plumbing, sanitation, functioning smoke alarm & cleanliness among others. TV didn't work, toilet leaked, no battery in the smoke alarm, broken/torn window shade on ground floor at corner of two streets, no supplies in the kitchenette, no light bulb in the kitchenette, dirty and not welcoming in any manner. No way that 3 people could have stayed there as advertised. My daughter's room was a bit better but still not great. Managment was totally unresponsive to requests for repair and maintenance and made no acccomadations to the bill even when requested . . . we also found that booking.com takes a huge cut on room rates as the street rate was about $70/night and we had to pay $120/night for terrible accommodations . . . DO NOT STAY HERE FOR ANY REASON!! TRIPADVISOR.COM USER
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