Portrait Firenze

Lungarno degli Acciaiuoli, 4 | Florence, FI 50123  [SEE MAP]Florence, FI  [SEE ADDRESS]

Courtesy of Portrait Firenze

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at the Portrait Firenze

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Guest Reviews

TripAdvisor Traveler Rating 5

Incredible luxury and service at a great value

Apr 3rd, 2019

My wife and two young daughters (ages 9 and 11) needed a suite in Florence for 5 days for our recent house hunting trip. We reserved the Portrait Suite River View for approximately $1.5k per night. The rooms were amazing and ideal for four with nice pullout bed in the living room and two full bathrooms. The views of the Arno river and the sunsets were breathtaking. After spending first night at the sister hotel Lugarno across the river we checked into our Suite at Portrait. The service levels and general kindness of the staff was outstanding. Every request was greeted with genuine hospitality and professionalism. The breakfasts and lunches were delicious with many options. The location is helpful as it's right next to Ponte Vecchio bridge. We loved our stay and would recommend this to anyone looking for excellent service at reasonable luxury prices. We also learned that many celebrities frequent the hotel and had stayed in our room! Highly recommended. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent hotel

Mar 26th, 2019

My mom and I stayed at the Portrait Firenze in March 2019. We were celebrating my mom’s birthday and the Portrait team went above and beyond to make our trip special. The Portrait is a very nice hotel and I give it high marks for cleanliness, service, décor/aesthetics and location. The pictures on the hotel’s web site are representative – the hotel is well appointed and has a nice, contemporary feel. The location is central to everything you would want to do in Florence. The Portrait’s staff is exceptional. I can’t compliment the team enough. Everyone was incredibly gracious, attentive and helpful. I highly recommend the Portrait and will certainly stay at the hotel again on my next trip to Florence. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5


Mar 23rd, 2019

If you want to know where the stars stay when in Florence, look no further than the Portrait, an unassuming five star on the banks of the river overlooking the Ponte Vecchio. The service is beyond personalized - ultimately it doesn't feel like a hotel as there really isn't anything that feels like a proper reception desk. One is greeted by an agent with a laptop and a personalized portfolio. The service is exceptionally friendly, the rooms are both modern and classic at the same time, and we were greeted with a bottle of champagne and a fruit bowl. This sets a new bar for both structure and service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

6-star Hôtel with 7-star service

Mar 6th, 2019

After we booked the room online, we received an eamail asking for our preferences in detail. For instance, would we prefer linen or Egyptian cotton bed sheet!!! We have never experienced this from any hotels before. We requested early checkin, and we got it. On arrival, we were met by courteous staff and expeditiously completed the process. The two staff we met, Carolina and Baha, were friendly, knowledgeable and very helpful. All the other was courteous! Our room was very well appointed. We can see the hotel pays a lot of attention to details. We have the Timeless Suit on high floor. When we said it was most unfortunate that our room was not facing the river, the staff immediately said he could see if one is available. Although in the end we didn’t bother to move. Great hotel in good location. Very well appointed and comfortable room. Most important of all, genuine friendly service from all staff! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Just the best in town

Mar 1st, 2019

This hotel is something above all other in Firenze, the room is spetacular the location is great ( the best) the breakfast is fantastic even with a table just with items for kids! Staying in this hotel is something unforgetable , Firenze is even more beautifull if you have a chance to stay at the Portrait. TRIPADVISOR.COM USER