Presidential Suites By Lifestyle - All Inclusive

Cofresi Beach 1 | Puerto Plata, Puerto Plata 57000  [SEE MAP]Puerto Plata, Puerto Plata  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Great place for a family vacation. Something for everyone

Aug 17th, 2019

We had a very nice family vacation at the Presidential Suites. The u it’s are really big and comfortable. Two very large bedrooms. A huge living room kitchen combination Three full bathrooms and a HUGE patio/terrace. Ours faced the pool Which was great with kids. Lifestyle offers a lot of choices in restaurants, bars and activities. The pools and restaurants were all good. The kids club was great. If going to lifestyles I’d recommend the Presidential suites TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Stay!!

Aug 12th, 2019

We have excellent stay and very comfortable stay. Staff was very helpful and co operative. We would like to hi back again . Food was good but need more variety in Buffett. Overall we had great time staying at LHVC resort. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Mediocre

Aug 12th, 2019

The service at the front desk was not the best. I found a lot of contradiction from employee to employee. If you don't look American you the service is a mediocre one. I'be asked for salt to a waiting an never got it luckily I was given some silver wear to eat my food. I was a paying customer like everybody else and everybody should havebeen treated with decency. Customer service at the front the need improvement. I was very disappointed. . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

My first and last visit to this nightmare!

Aug 11th, 2019

We booked and paid before to come on Saturday for 1 night party of 3 adults. We arrived at 2:30 and they took almost 1 hour to find our reservation. Then, they said we were upgraded by the system and moved us to Presidential. We went there and wait almost 1 hour to have the room... Finally we went to the room and the room was only one bed and a child auxiliary small bed... We refused to be there. They changed us again 45 min lost... Finally we went at the beach at 5:30 pm... At 6:00 beach are closing... So back to the room. The air conditioning quality was very bad. The food at Casablanca was very crowded and quality was not so good. The toilet was damaged so go to the bathroom was also another nightmare. Day after we took breakfast at 9 am everything was very busy. Finally at the beach at 10:30 but at 12 we had to come back for checking out. So, we couldn't enjoy the journey neither the beach. I don't recommend this beautiful infrastructure unless they change the way they manage this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good members

Aug 7th, 2019

The resort itself, huge and beautiful..... but two thumbs down only because we bought into it, were promised everything from the moon to the sun, and once we arrive nothing promised was included in our package. We stayed at the presidential suites, room wasn’t ready until after 3pm. Was dirty. No help from front desk at all. 2 days later after 100 complaints our suite was changed. Hotel staff ( aside from concierge) were great! And friendly ... Lots of restaurants... Cool to vaca, not cool to buy into .... many promises to get you to purchase, nothing included once a member ... TRIPADVISOR.COM USER 

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