Princeville Resort

5520 Ka Haku Road | Princeville, HI 96722  [SEE MAP]Princeville, HI  [SEE ADDRESS]
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Courtesy of Princeville Resort

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Guest Reviews

TripAdvisor Traveler Rating 5

Incredible location worthy of a Bond villain lair!

Jun 11th, 2020

Upon stepping out onto the hotel terrace it is hard to imagine such a perfect landscape exists. The towering Kauai mountains and the gorgeous Pacific below both meld into the most serene scene I can imagine. This setting is absolutely stunning and I can't wait to see the hotel after the renovation. Not sure how they can improve, but I am eager to find out! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Great sunsets

Apr 17th, 2020

We only visited yo watch sunset from terrace. Outstanding g view and experience. Had cocktails and snacks. Would do it again for sure. Princeville and especially Hanalei bay are great places in Kauai. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Simply Wonderful Even During the Worst of Times!

Apr 4th, 2020

We stayed at this resort during the worst of times. This was Mid-March just as the Virus pandemic was starting to get real in Kauai. We had rented a house in Heana through VRBO and due to a flash flood in Hanalei we got stranded on the opposite site of the bridge from our rental. We were with our two sons and had nowhere to stay and none of our belongings. We walked into the Princeville Resort to see if they had rooms available and they did! The wonderful lady at the front desk set us up in a high floor ocean view room that was outstanding for the same price as a standard room. The room was large, well appointed, and the view was out of this world! We used the pool, coffee shop, and beach while we stayed and loved every single minute. The most wonderful pool I have ever experienced! A scary horrible situation with our kids turned out to be a wonderful over the top luxury side trip. Thank you to this resort for helping us turn Lemons into Lemonade TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Worst Experience

Mar 30th, 2020

DO NOT STAY HERE My husband and I stayed here for 1 night celebrating our anniversary. This was a splurge for us as it was almost 700 a night for a suite and a view. We were absolutely disgusted. I visited this property years ago when it was the St. Regis. The positive reviews are from when it was a different company. The bed was stained, the room appeared dirty, and there were bugs. When we checked in I knew something was lacking from the service. Our room number was written on a post it when we checked in. The front desk said it was a “green” hotel now. We immediately checked in the room and went straight to the pool. The pools looked gross, not from what I remember. At 7 pm or so all lights are turned off outside. We received a message it was due to protecting the wildlife. We’ve stayed at many hotels in Hawaii and have never heard of such a thing. I feel it was a tactic for the hotel just to save money on electricity. The hotel workers all seem sad and grumpy. I actually asked one employee what happened to the hotel and they told me “management is trying to save money so we are working on a skeleton crew, the hotel is operating at bare minimum”. I have traveled to many places, honestly this was the worst hotel I have ever stayed in, and I have stayed at 1 star hotels for work. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best 5 star experience I have had!

Mar 30th, 2020

All the recent negative reviews are very misleading. Don't let a little chipped paint deter you. This was by far the best 5-star hotel experience I have had. The hotel was very grand and opulent feeling and the views were amazing. There were so many details often ignored or overlooked by other 5 star hotels. The brunch was fantastic! The concierge Minda was awesome! Very know legible and helpful. The room and hotel was very clean and the service was impeccable perhaps it was partly due to the fact that it was not very busy due to covid-19. I strongly recommend staying on the north end of the island as it is much much better and less crowded and touristy than the south end were most of the hotels are. The town of Princeville and Hanalei were really quaint with lots of mom and pop stores. It truly had an island feeling compared to other resort areas in Hawaii. TRIPADVISOR.COM USER 

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