Progress Hotel

Rue du Progres 9 | Brussels 1210  [SEE MAP]Brussels  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Good transport hub but too noisey

Jul 16th, 2019

Somewhat confusing layout to find this hotel which seems to be part of 3 in a group sharing a building. Excellent centre for transport as it is within 10 mins walk of Gare du Nord and by Rogier Metro and loads of bus stops. That is the problem! From 0500 it is so noisy with the Metro grumbling away underneath the building. Impossible to sleep. The building is soulless and breakfast was mediocre. Everyone seemed in a bad mood – maybe they hadn’t slept either. There is a strange Trompe D’Oeil on one wall high up from the reception area. Safety is good as you have to use your key-card to enter the building in the evening. Very thin carpets in the room. We had been promised slippers on the website but there were none. Very poor hairdryer Kettle and Nespresso machine were good. The toaster machine is by a doorway so everyone waiting to toast their bread gets in the way of others trying to pass by to get jam or fruit. The bar was poorly stocked; we ordered a Baileys and an Armagnac – both on the bar list but not available. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great location and value, comfy hotel

Jun 29th, 2019

This hotel is very conveniently located a 20 min train ride from the airport, 5 mins walking from Gare du Nord and right next to metro stop Rogier, and in walking distance to the city center. Staff was gracious and the room spacious and comfortable and equipped with all once needs (blow dryer that actually worked, Nespresso coffee machine, fridge, large desk, closet etc.). The bed was comfy, the wifi worked impeccably and the bathroom had a tub and nice toiletries. The a/c was working well but I couldn't figure out how to regulate it. Also ordered room service one night and it was delivered promptly and good quality. The price for all this was excellent, really good value - much better than at other places in this area. I would definitely come back! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Or a good chance to lose money

Jun 19th, 2019

It was a very unpleasant experience for me. The entire interaction with the hotel had to be stopping them from stealing just more money. Reservation through booking. They took the money immediately after the booking. But! they charged 36 extra euros per night than the booking price. They needed several months to return the extra money, as they had to follow internal processes (!!!) Then, it was a noshow from me. However, they took the money from the card again (!!!) Making me to pay twice the same room. I saw this immediately and phoned them. Of course, they initially said managers approval is necessary to cancel the second transaction(!!!) In the very end, they accepted to give back what was not theirs. Wish I never met such people. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great location

Apr 3rd, 2019

Hotel is close to the bus station and easy to find. Walking distance to all main attractions. Starbucks, convenient and kebab stores just round the corner. We love the night lighting at the opposite building that sync with our playlist. Room was tip top. Superb wifi connection. We had problem communicating with the night staffs requesting some tea/coffee. Overall was great experience. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Lovely Hotel

Mar 11th, 2019

The room was very clean, spacious and comfortable. Staff was extremely helpful and assisted with all questions we had and we were also able to store our luggage after checking out. Train station is very close by making it ideal for those wanting to visit other parts of Belgium and very close to the shopping area. TRIPADVISOR.COM USER 

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