Prospector Hotel

375 Whittier St | Juneau, AK 99801-1718  [SEE MAP]Juneau, AK  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Our Juneau Vacay

Jul 4th, 2020

The girls at the desk when we arrived we friendly and very helpful. We stayed 7 days. Was a little warm in the room a few nights but not unbearable with windows open and fan provided in room. I mean come on no hotels in Juneau have A/C. Room was spacious and clean on arrival. We asked that our room not be cleaned. We just ask for things we needed as we needed them. Overall this is a nice place to lay your head after a day filled with adventuring. Beds are comfortable and love the pillows. Thank you to all the staff for making us feel so welcome and all the insights on things to do. You are appreciated TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Awful

Jul 2nd, 2020

Run down. Burning hot. Disgusting. Refused to clean our room. It’s just gross overall. Do not go here. If it’s coronavirus still, just know you won’t have a clean room. I wish I could get a full refund. Please stay anywhere else. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Staff friendly

Mar 18th, 2020

The staff was so friendly and very helpful. The room cleaners made sure we had even we needed. There is not a pool so that was a bummer but the beds are SO comfortable. It was a very pleasant stay. Room was large for all our ski gear which I loved. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Amazing experience

Feb 18th, 2020

Staff were very friendly, knowledgeable, helpful. Rooms were clean, overall hotel in and out was very clean and kept. Great distance to everything. Highly recommend staying here if you are traveling to Juneau. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Had hoped for more with new ownership

Feb 15th, 2020

The room was stifling with no heat control. The road sound was very loud and constant all night -- they need better sound proofing. I realize its an old hotel that needs some updating, but these things were deal breakers and I checked out early since I could not sleep. Also torn furniture in lobby is a real turnoff. On the other hand, bed was comfortable and sheets were decent (comes with the new branding). Also, desk staff and bartender Naomi were amazing. Good news is that the new owner seems on top of things, and hopefully wants to improve this property -- location is very good and deserves some attention! TRIPADVISOR.COM USER 

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