Protea Hotel Sea Point

Arthur's Road | Cape Town, Western Cape 8005  [SEE MAP]Cape Town, Western Cape  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Great hotel with exceptional staff

May 23rd, 2019

We stayed here for 3 nights and loved this hotel. All the staff went above and beyond to make our stay so wonderful. They was so helpful with helping us arrange trips and how to get out and see the city safely. The breakfast is amazing, so much choice. I would definitely recommend staying here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Friendly hotel

May 7th, 2019

Despite it being a Marriott chain hotel the staff are attentive and friendly. The service is personal and nothing is too much trouble. They know your name despite lots of guests being around. Spent 3 days here and have been impressed by the friendliness and personal service received.. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Friendly, comfortable and safe in a great city!

May 3rd, 2019

The hotel: don’t expect any luxury and bling bling. You will get a comfortable bed in a very good location with exceptionally friendly staff. We had a spacious family room with 2 double comfortable beds. We slept very well. The room did not have a balcony, but it was just a few meters from the wonderful Sea Point promenade. The hotel is more 3 star, but I gave 4 stars because of the staff. The location: Sea Point is relatively safe and has an amazing promenade from where you can enjoy the sunset. Some nice pubs, restaurants an supermarkts closeby. The Waterfront an downtown Capetown could easily be reached in 5-10 minutes. I would stay here again. Loyaltyprogram: At that point I was Marriott Platinum Elite, besides the welcome points and a room upgrade, don’t expect any other benefits. Conclusies: good, nice hotel to explore Cape Town and the region. Friendly staff, comfortabele beds, the rest if the hotel us mire 3 star level. It has great potential, Thanks to the location. I hope Protea and Marriott di something nice with it ... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Comfortable, convient and friendly staff

Apr 9th, 2019

We stayed for 5 nights and we had a comfortable time. The highlight was the breakfast the 3 mornings we had it, with the staff being friendly, making jokes and remembering things about us! Even bringing extra coffee when it looked like one wouldn't do. We also loved the lady behind the bar who every night knew we were going to buy wine or ask for an ice bucket for the night. Just so welcoming. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disappointed

Mar 29th, 2019

Our family of 4 adults arrived at 2.45 pm to check in for our two night stay. Only one of the rooms was ready. When we could eventually all get to our rooms we decided to have a snooze for an hour after our trip. The cleaning staff were still busy on our floor and were taking loudly to each other and banging doors that I complained to the management. My husband and i ordered room service and had to call 3 times to find out what had happened to our order. I am gravely disappointed with this Protea Hotel Sea Point. We have stayed at several Protea Hotels country wide and had excellent service. We will sadly not stay here when we visit Cape Town again. TRIPADVISOR.COM USER