Protea Hotel Tyger Valley

Hendrik Verwoerd Drive | Cape Town, Western Cape 7530  [SEE MAP]Cape Town, Western Cape  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 2

Dining with Friends at Point of View Restaurant

Aug 6th, 2019

Had friends down from Johannesburg on business trip who stayed at the hotel. Arranged to meet them for dinner which we had at the Point of View Restaurant at the hotel. What a mistake that turned out for all of us. My friends had to change rooms twice, once for a rather large cockroach having booked that room and another which was noisy and no working air-con. The restaurant was a laugh. It took them 1 and a half hours to deliver last meal and my soup was cold as I waited for their order to arrive. Were told twice that final touches were being done and meal was on the way. Eventually ended with Lorenzo the manager, who apologised and agreed it wasn't acceptable. I remember when Protea Hotels were bland, but since the takeover this one is now pathetic. Never again, thank you TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

workshop at protea tygervalley

Jun 5th, 2019

stayed 2 nights on business workshop. arrived late at night. No real welcoming reception. I was issued my room keys and had to carry my bags a long way in the dark, No directions were given to the room. The person accompanying us from the hotel also did not know the layout of the property. The room service meal was not at all as described in the menu. Technical support and housekeeping was good and prompt. Restaurant services not so good. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great hotel, next to N1

May 22nd, 2019

I was greatly surprised with this hotel. Although it is a 3 star hotel, the hotel's standard is very high and the staff is very friendly and helpful. I wanted to change my room and it was done with no problem. Although the hotel is situated next to the N1, there are 2 windows to cut out the noise and can hardly hear the cars. The linen is white, crisp and very clean. I wanted a 2 prong plug to charge my phone and it was delivered to my room within seconds. The breakfast area is small, but the breakfast is a feast from hot to cold. The view from the dining area over Cape Town is priceless. I can recommend this hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Friendly staff, Nice prices, and Great Views!

May 13th, 2019

This Protea Hotel was very clean and comfortable. The entire staff was very friendly, and even arranged a room for me to shower and change before my 2300 flight back to Amsterdam. I spoke with Front Desk Supervisor Aden, and Front Desk Associates Anneke & Tertia. They were all very accommodating and went out of their way to make sure my stay was comfortable.Great team! Restaurant had very good service and the food was tasty for dinner & breakfast. Only complaint was no lifts, and cost to/from airport using hotel shuttle was quite high so I used Uber instead which was more economical. Overall, fantastic stay and I would return if back in Cape Town. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Value for money???

Apr 13th, 2019

I needed to give at least 2 stars, because with the facilities, rooms, cleanliness and comfort there was nothing wrong. I left with a bitter taste in my mouth though because they advertise themselves as “budget” accommodation... but ask R540 to take me to the airport which is 11km away. Saves you on staying there, making all the savings back on additional service. And when I told them I’m not prepared to pay R540 for that, they told me a cancellation fee will apply! I refused. Thank you for Uber that saved the situation for R129. TRIPADVISOR.COM USER 

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