Pug Seal Allan Poe Suites

Edgar Allan Poe No. 90 | Mexico City  [SEE MAP]Mexico City  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Fantastic, COVID safe weekend stay

Dec 13th, 2020

My partner and I decided to go to Polanco for the weekend (from Texas) back in February. With COVID heating up we were very hesitant to keep our trip booked. After speaking with the hotel and a few others in the area we decided to keep our trip and are so glad we did. We were greeted with hellos and a drink of our choice from the hotel staff. The hotel was clean, beautiful and quiet. Our first night there we did have to raise a noise complaint to the hotel but it was not something that was going on in the hotel, they got it sorted (thank you again). We communicated to the desk via WhatsApp and it was fantastic. Hotel has complimentary soda, water, beer and tequila(!!). I am very excited to return again and try another one of the PugSeal locations in our next visit. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Groovy place in Polanco with great service!

Nov 27th, 2020

We have stayed at another Pug Seal property before, and we liked it. It was under renovation for this trip, so we stayed at the 'Allan Poe' location, and were very pleased. The building is the classic Polanco style architecture, with lovely gardens, beautiful wrought iron features and colorful tiles. Combined with the owners quirky style, it works well. The service was outstanding, the front desk staff always ready to go the extra mile for you. They also have a small spa, and had some interesting goings on around a indigenous 'temazcal', or 'steam hut'. We didn't partake in the steam hut, but we did get massages that were just lovely. The breakfasts were also quite tasty, though their coffee could use some improvement. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Best hotel!

Oct 14th, 2020

Everything was excellent!! Service exceded our expectations! Great location, great premises, great staff, great amenities, great food, great service! Thanks so much for making our stay wonderful! I give it 5 stars!!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Excellent service

Aug 1st, 2020

I'm slow in writing this review, but I wanted to be sure and send one since I really liked this hotel. The service was excellent. The front desk staff was very helpful with advice and recommendations for restaurants, how to navigate the city etc. We particularly bonded with Ivan, our server at breakfast, who was warm and personable. The location in Polanco was great for us. There were lots of dining options within walking distance. The area was pretty with a lot of large older homes. It always felt very safe. It could take a while (40 min) to get to the centro, given the traffic, but we thought it was worth the time given how we liked the hotel and the neighborhood. The main part of the hotel is in one of the older homes and there is a newer annex (where we stayed). The common areas are in the older part and were very charming. There were also nice outdoor areas. We would stay there again if returning to Mexico City. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

5-star service

Mar 14th, 2020

I recently spent 5 days in Mexico CIty--first visit. I was very pleased with every aspect of my stay at Allan Poe Suites. The room was quiet, comfortable, and well stocked. The staff was very helpful, cheerful, and always available. The kitchen staff provided excellent breakfast (menu or to-order). There was water, coffee, fruit, and snacks available 24hr/day. The cleaning staff was superior. There are many excellent restaurants in the Polanco neighborhood. I didn't get to all the sites (or eat all the food) I hoped ... so I now look forward to returning to Mexico City. TRIPADVISOR.COM USER 

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