Pullman Cologne

Helenenstrasse 14 | Cologne 50667  [SEE MAP]Cologne  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Exellent job!

Nov 7th, 2020

I have been here two times already and this place never lets me down. The food great, there was quite a lot of options to choose from, staff was really helpfull. My falimy and I will be back for sure! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great location... Nice service ...

Jul 30th, 2020

Even though we were still in CoVid period, the quality of the room and the hotel services were really great. Everyone was really helpful to make our stay the most enjoyable possible and the room upgrade was awesome. Thank you ! Manu. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

A great central location with very nice rooms

May 5th, 2020

Our room had an amazing view of Köln cathedral and was pretty comfortable. The hotel is in an amazingly convenient location which made it really easy to explore the city. The staff was very courteous and efficient. We would definitely stay again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Very pleasant

Mar 9th, 2020

We were able to check in an hour or so early and the room was spacious and clean. The bath was quite narrow making it difficult to use the shower and the door needed replacing as well as the wallpaper as it had started to peel but this would be my only negative. Steam/sauna facilities were great and plenty of amenities available as extras towels, water, newspapers, robes etc. bar upstairs also very nice but quite pricy for cocktails. Great location would definitely stay again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

One I would reccomend

Feb 25th, 2020

This hotel suits my taste. From what I’ve seen, maintenance is good, it definitely matters as much as the cleanliness. (try taking the glass elevator and go up to have a background of the city on your photo) I experienced good customer service in our one night stay as front desk have been courteous and pleasant. He welcomed us warmly and greeted is as it was our honeymoon. The hotel is just a walk to the famous churches and to the shops. We returned to our room that evening and saw a turndown service of sweet treats, it was definitely nice since I do that before and it was new to my husband which cheered him up. Our mini bar was f.o.c which gave such convenience when we needed drinks. Amenities were complete, even polish for shoes was present with a shoe mitt. It Valentine’s Day so me and my husband went to their bar and it was very busy but understandable since there was an occasion at that time. Good thing the barmaid gave us a spot available and she attended to our orders. The mojito and piña colada is off the menu which you can still order, and they were so goood!! She had a short hair and I wasn’t able to get her name. Working in a hotel before and I must say she was doing great checking up on the customers. It was too late when I knew about the sauna, would’ve been great. Overall, our experience was great and would definitely go back when in Koln again! TRIPADVISOR.COM USER 

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