Pullman San Francisco Bay Hotel

223 Twin Dolphin Dr | Redwood City, CA 94065  [SEE MAP]Redwood City, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Awesome stay!

Jun 15th, 2019

My wife and I wanted to get away for the weekend and feel like we were dating again. We booked a room at the Pullman, at the suggestion of a friend. I am glad we did. First of all check in was easy and the front desk was very helpful. The best part of our stay was the visit to the Scroll bar. Our server, Ahmet Dal, was very pleasant and attentive. He made sure my wife and I had everything we needed and always had a smile on his face. We will defanitely come back and visit Ahmet. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Downgraded my room upon Check-in while pretending it was an upgrade - Service is getting worse by the day!!!

Jun 14th, 2019

Booked the Superior Suite and the Front Desk Staff checking me into a smaller suite while pretending it was actually an upgrade. Have been a loyal customers over several trips here but the standard keeps dropping. When I spoke to the Dir. of Front Desk - he basically said we don't have that suite available any more and couldn't do anything. Worst part is the front desk staff pretending and I am now thinking this is probably their usual practice for guests who don't know what room they have booked and should be getting to just pretend things. I see this as really scamming the customer. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Dinner was very pleasant

Jun 14th, 2019

Dinner was pleasant and delicious. Even though there was a conference event going on, our water glasses were always full and we were checked on regularly. Benny was our server and was great. I didn’t catch the busing staff names, but they were attentive and really nice too. Food was delicious and fast to come out. I would have a meal there again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Birthday Party Celebration at Pullman in Redwood Shores

Jun 14th, 2019

We recently celebrated my wife's 40th birthday party at the Pullman Hotel in Redwood Shores. We had an incredible time and the food, space with the bay view (dockside rooms), and the overall experience was tremendous. I worked with Deborah to put together the menu, entertainment, rooms setup and other details. She was incredibly organized and helped me select the menu, timing for cocktails, dinner, dancing, etc. The intimate space, service and entertainment was fantastic. The staff at Pullman made it really easy. Thank you for your kindness and attention to detail in making this amazing occasion so memorable! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Visit to the Bar/Restaurant

Jun 14th, 2019

We were in the bar/restaurant last night to catch the NBA final game. Though the Warriors lost the game, we had a good time in the bar/restaurant. Ahmet was excellent in looking after us. He was friendly, had recommendations ready for us that worked out well, and was pleasant to talk to. The bar/restaurant is highly recommended, but I would give 5+ stars to Ahmet. TRIPADVISOR.COM USER