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at the Pullman San Francisco Bay Hotel
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Sep 23rd, 2020
Hi everyone! My Wife and I stayed at the Pullman last weekend and the accommodations and service were excellent! Like many of you I depend on these reviews and fortunately I live close enough to follow up on some of the negative reviews that I had recently seen about The Pullman in person. I have been wanting to staycation here for awhile and my Wedding was close by so I thought it would be the best time to do so! The day before check in I stopped by The Pullman to speak to the Front desk and express my concerns of what I had read, While I was talking to Paola the GM Richard was in earshot and thanked me for coming by instead of just cancelling. He was so honest about some challenges and gave me the reassurance that this was the right place to stay. I went home and told my then fiancée that I had a good feeling about our stay. I could not have been more CORRECT!!! Richard and team made sure we had everything that we needed and the Prestige Suite was the perfect place for my Bride to get ready for our big day!!! I can't thank the Pullman staff enough. I pray for all in the hospitality industry that things keep moving in the positive direction. The future is bright for the Pullman with Richard at the helm!!! TRIPADVISOR.COM USER
Great hotel for hosting events
Aug 10th, 2020
We hosted Integem Holographic AR Design and Programming Summer Camp at Pullman Hotel conference room in summer 2020 from June 22 to Aug. 7. We have students aged from 5 to 17 years old. Our staff members and students loved the fantastic location: on the redwood shore with great view. During the breaks, we would often walk on the trial just behind of the hotel. We have seen jelly fish, sting ray, and some other wild animals. Your young students enjoyed counting on the number of jelly fish they saw. It was a lot of fun. The hotel provides high quality clean, safe, and comfortable environment for our summer camp. This is especially important for the current situation--COVID-19. The hotel also enforce very strict mask and social distancing protocols. There was no single COVID-19 incidence for our campers or staff members at the hotel for the entire summer. The hotel staff members are very friendly and helpful. The students families loved the facility for the camp too. We will use the hotel again in the future. They told me that they will also recommend this hotel for our friend, family members and colleagues in the future. TRIPADVISOR.COM USER
They go above and beyond to accommodate!
Jul 28th, 2020
I recently traveled to California for work and looked all around for the right place to stay. The Pullman hotel gave me the best deals in town and the staff has been amazing! I would highly recommend this place to any one wanting an awesome view and friendliest people! TRIPADVISOR.COM USER
Jul 23rd, 2020
I have been staying at the Pullman quite alot recently, and I have found the service excellent, especially in this difficult time. Everything is very clean, they obviously have protocols in place, & I feel very safe staying there. The staff have all been great, but a special shout out to Paola Carillo-Delmond, who as been a star assisting me with my bookings. If you are nervous about staying in a hotel, the Pullman will put you at ease! TRIPADVISOR.COM USER
Peaceful and beautiful
Jun 19th, 2020
Amazing staff accommodated my room change to a quieter side with no issues. Check-in and Check out was pleasant. The hotel is clean and well maintained. The staff was polite and quick. The water was calming and the stay was quiet. Definitely a gem of a hotel. TRIPADVISOR.COM USER
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