Pullman San Francisco Bay Hotel

223 Twin Dolphin Dr | Redwood City, CA 94065  [SEE MAP]Redwood City, CA  [SEE ADDRESS]
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Courtesy of Pullman San Francisco Bay Hotel

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at the Pullman San Francisco Bay Hotel

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Guest Reviews

TripAdvisor Traveler Rating 5

Peaceful and beautiful

Jun 19th, 2020

Amazing staff accommodated my room change to a quieter side with no issues. Check-in and Check out was pleasant. The hotel is clean and well maintained. The staff was polite and quick. The water was calming and the stay was quiet. Definitely a gem of a hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Hotel was great, Service Outstanding!

Jun 11th, 2020

Paola was the Hotel (Manager) that I worked with, and she was friendly, polite, and very helpful in making arrangements. The Hotel itself was very nice, but what really made the difference for me was working with Paola, she was very patient and flexible with me as I had to make a few changes beforehand, including a previous cancellation. The quality of service she provided was outstanding! We got a beautiful room view over looking the lagoon towards sunset, it was nice. I am planning on coming back for another trip soon. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

No airport shuttle

Mar 22nd, 2020

Stayed at this hotel a few weeks ago. We had a stopover in San Francisco in between two long haul flights and chose this hotel as my friend is an Accor frequent guest and there was a shuttle bus..Imagine our disappointment when after standing for an hour waiting for the bus outside the aiport to be told matter of factly there wasn't one as guest numbers were low..An email would have been nice..After eventually getting to the hotel we were told, again in a couldn't care less manner that there had been no shuttle for a month as it was broken ! Due to the location of this hotel no one would ever choose it if they knew this as the cost of a return uber doubles the price. I guess they know that which is why they are still false advertising. So if you are thinking of booking please check with hotel. Other than that in fairness the rooms are nice and clean. Comfy beds. Ambient bar..Just doesn't seem very well run. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best service

Mar 9th, 2020

I had a meal here and Jairo was my server. He gave amazing service. He made sure we were happy. The food and atmosphere were also beautiful. I will definitely be returning due to the service and overall feel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

amazing stay!

Mar 9th, 2020

Beautiful hotel, room, beds, ambience ! Housekeeper woke us up 3 times, knocking the door persistently at 9am, Then again at 12pm even though the FD agent on c/i was notified about our 1pm departure and ok'ed it... On c/o Sana (if I am not mistaken) was friendly and apologized for early disturbance of our sleep. She waved our parking fee, which was very nice of her! Thank you, great service! we will came back to pullman next time we visit san francisco in september TRIPADVISOR.COM USER 

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