Quality Inn

65 Geoffrey Dr | Newark, DE 19713-3603  [SEE MAP]Newark, DE  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Nice Stay

Jun 11th, 2020

Nice Customer Service... I was here for awhile and they took care of us the best they could during these times. Nice rooms and it is nice that they are pet friendly and affordable. If you are looking for an affordable place to stay come to Quality Inn. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good cheap room- building needs some work.

Mar 15th, 2020

We stopped at the Quality Inn - right off 95 - on a long road trip. We chose it for its rating and cheaper price. Check-in was slow while they changed shifts - they tried to ignore the line of customers trying to check in. Our room was large and comfortable and everything worked. The bathroom was good, but smelled of cig smoke. The bed was good for sleeping. Breakfast in the morning was good with hot and cold items. Now the downsides - the elevator and corridors are worn and dirty with some trash and laundry. Some staff seem to use the rooms at night making a lot of noise. If they could improve these things they would have a good property. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Not a Pretty Picture

Jan 3rd, 2020

We were very disappointed with our stay at this Quality Inn . In the past we have stayed here and we had a nice stay and felt that the staff overall were very professional and personable and that is why we came back , and based on the recent reviews. Pros: Staff remains pleasant and professional and this review is not about them, rather the Condition and practices at the hotel. The water was hot for the shower and the room warmed up quickly, but the water Drained slowly from the tub The TV was new and had good reception Cons: The outside of the building was littered with a lot of cigarette butts, people were Outside of their rooms smoking, some of them looked like shady characters There was also those small alcohol bottles in the parking lot The room next to ours, we were on the first floor had yellow caution tape over it There was dog feces on the lawn next to that room, we realize that cleaning up after Your pet is the guests responsibility, but there were no doggie waste bags or instructions that we could see as in other hotels we have visited The maintenance man was handling the breakfast area, he did not have an apron or gloves on and that seemed very unsanitary, but he is the maintenance man, in the past they had a breakfast server. The breakfast food was not restocked, there was no waffle batter, we had to ask for yogurts and they gave us some. We have provided two pictures for you to view. The sheets and pillow cases were very worn and nubby The towels seemed new and nice and they were clean but the room was not vacuumed very well The housekeeper was very pleasant and took care of it. We were told that the property has new owners, We wish them well, but we will definitely not be going back. We did not want to write this review due in great part to the staff being so nice, But We didn't want to not inform fellow travelers of what we experienced. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Mold, Cigarette Smell, and a Bonus

Dec 27th, 2019

We arrived at the Quality Inn in Newark after an 11-hour drive with two toddlers, and our hearts sank a little when we walked into our room only to be greeted by a heavy smell of cigarettes. I pulled the curtains back to open the window a little in hopes that some fresh air would improve the heavy atmosphere in the room only to discover mold on the frame of the windows. The added bonus was when we lifted the toilet seat cover only to be greeted by a smudge of excrement. We were all too tired to make a fuss over this, so we made the best out of a bad situation. I would not justify any of this by saying “you pay for what you get” as sanitary conditions should be a minimum requirement for any establishment that deals with hospitality. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great Value

Nov 13th, 2019

Friendly staff. Continental Breakfast and a Gym. Rooms are older but well kept and clean. For the price you can’t beat this place. Shopping and several restaurants close by. Great location! Highly Recommended for anyone on a budget TRIPADVISOR.COM USER 

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