Quality Inn Burbank

2255 N. Buena Vista St | Burbank, CA 91504-3309  [SEE MAP]Burbank, CA  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 2

This place needs help!

Nov 26th, 2020

I feel absolutely terrible writing this because the hotel staff that checked me in was incredibly helpful through the situation that came up. This stay took place during the pandemic so there were obvious hard times happening. That being said, the first room I stayed in had a lot of clothing and toiletries in it. It appeared as if they were squatters because the front desk staff had no record of anyone staying there. Corporate needs to look into helping this place out. There is obvious trouble happening here. I hope this gets better. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Extremely nice Employees!

Aug 15th, 2020

Writing this review because the manager Adrian went out of his way to help me with my bill! Super kind gentleman! Also want to say thank you to Minerva for helping out, she deserves a raise. There is another lady that gave me a Coca-Cola while I was waiting, the whole staff is amazing! Thank you guys. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Dirty not clean don’t do it

Aug 6th, 2020

I’ll pay for a hotel suite and it was dirty the bathroom wasn’t cleaned out it’s not worth the money you’re paying it’s not worth getting sick they make you sign a waiver for Covid. The carpets were super dirty I almost didn’t even wanna lay down in the bed had to lay my clothes down to lay on them. Unfortunately I stayed the night there didn’t get my money back was uncomfortable the staff was horrible don’t waste your money here I would recommend the Ramada Hotel up the street It was very clean friendly staff. They also lock the doors at night making it hard for you to get up to your room and when you’re leaving to get something to eat you have to wait for someone unlock the door. If you’re a smoker they do not have the best smoking areas more like an alley good luck if you stay here. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Don't do it

Mar 7th, 2020

It was dirty,old and horrible staff. Lock broken on door. Bath tub icky. Only one desk chair in room which was broken . Called to get a swap they said they didn't have any. We didn't get Breakfast because it was in a room the size of a closet and no tables for us to eat at. Never again will I stay here and I will check very carefully before I stay at another quality Inn we had a similar experience in simmi valley Vrk TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4


Aug 31st, 2019

I stayed here for a week. The staff were accommodating. Maybe go to the target nearby and pick up one of those renuzit odor cone things because there is a bit of an "old building" smell. I don't really have any complaints. Nothing was nasty (well, maybe the free breakfast. stick to the packaged stuff) or seemed dangerous. You get what you pay for, and it's fine as far as that goes. Oh yeah, and the free wifi is really good. 30mbps. TRIPADVISOR.COM USER 

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