Quality Inn & Suites Hotel Seattle Center

618 John Street | Seattle, WA 98109-5000  [SEE MAP]Seattle, WA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

What A Mess

Jan 12th, 2020

First, Manager Zach gets FIVE STARS for professionalism, concerted efforts to resolve issues and for being a kind, caring human being. Maddy was sweet too. The staff is in a HORRIBLE PREDICAMENT to appease guests with nothing to offer the MANY complaints they had to deal with. The stay was ONE star, location ONE star. This is a CHOICE HOTELS property. I wanted to use points/cash for Christmas vacation and this was downtown so I hoped close to sites. It was that. MAJOR construction inside, roof, sidewalks and ALL AROUND property, a double whammy! Super noisy, beds are on wood planks and hallways haven't been updated in decades. Meal room is nasty, dirty and full of flies on fruits and baked goods. Park at your own risk! Owners should SHUT DOWN FOR ONE MONTH to at least get this place to a solid "2-star" level. $$ hungry? NOT WORTH ruining people's vacation and all the poor reviews. Just sayin'....should get 75% off to return when it's actually worthy of CHOICE HOTELS quality. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Bed bugs on the bed!!!!

Dec 21st, 2019

This has been the worst hotel I have ever stayed in!!! I found a bed bug crawling on my bed!! Management handled the situation in a very rude and unprofessional way! Management was never available to discuss the issue! I have send several emails and calls with no answer! The hotel denied a refund, even if I only stayed 1 of the 3 nights I had paid for... DO NOT STAY IN THIS HOTEL, IT WILL MESS UP YOUR VACATION! RUDE FRONT DESK, BED BUGS, UNSANITARY CONDITIONS, STAINED AND BAD SMELL CARPETS! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Think long and hard before booking this hotel

Dec 11th, 2019

Room dark,musty smelling and looked as if it hadnt had a lick of paint since the 60s., not a bad size room,but the bathroom is tiny, and I mean TINY.The carpets look as if they have been down since the place was built, we were there for a week and it wasnt hoovered once. On the plus side the front of house staff are lovely and cant do enough to help you.I feel sorry for them working in such a dump. A reasonable breakfast is provided thankfully the dinning room is not in the hotel part of the building. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Can't think of one good thing about hotel

Dec 4th, 2019

Room was old and smelly. Sounded like someone was dancing all night above us - we were on the second floor. Elevator made a noise in our room every time it was used. Shower seemed clean, but the carpet was old and filthy. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Very Average

Nov 12th, 2019

Remodeling going on while we were there. Location close to Space Needle. OK breakfast included. Average size room. You will pay to use their parking. Wifi included was not that good. Staff is helpful. TRIPADVISOR.COM USER 

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