Quality Inn & Suites at Tropicana Field

1400 34th St N | St. Petersburg, FL 33713-5437  [SEE MAP]St. Petersburg, FL  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Never again

Jan 11th, 2020

We decided to stay here because it was closer to Ft De Soto County Park. The check in staff charged us $50 a room just in case we damaged the room to be returned later. I should have turned around then! Serval rooms had guests that kept yelling and pounding on the doors that the whole hotel had to be awake. Front desk just hung up on me when I called to complain. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Worst Choice Hotel

Dec 5th, 2019

Where to begin. Beds not made when we came back for the second night and room not cleaned. Carpet needed cleaning also the bath tub. The smell of cigarettes was overwhelming in the enclosed courtyard. No noise control when we complained about teen girls yelling at 1 in the morning. Finally whoever heard of handicapped parking being out of order. We will never stay there again, TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Do not stay

Nov 26th, 2019

My husband I booked a night with our choice points. We were required to provide a credit card for incidentals. Absolutely, we had no problem with that. However 2 days later I see the pending charge is actually posted to my credit card. I was told on my first call directly to the hotel that is was for damages. When I asked what kind of damages, I was told I needed to call back speak with the GM. I asked for the GM to call me. I left my name and number. My second call directly to the hotel was wasted as well since the GM was out and would be back soon. I asked again for him to call me back. I made a third call and explained the situation to the lady on the other line. I asked if they often had problems with Elite Diamond members damaging a room. She said no and offered her direct supervisor to call me. Again no call back. I have called choice direct to deal with the issue and unfortunately I have to wait 3-5 for a supposed reversal of the charge. What bothers me most is the blatant disregard for me as a customer and how rudely I was treated by the staff at this hotel. Not to mention the hotel itself is pretty trashy. Don’t stay at this one. There are plenty of other options in St Pete TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Simple. Just avoid this hotel

Oct 24th, 2019

Our non smoking room stinks cigarettes, overall maintenance is inadequate, it differs a lot from the Quality Inn we stayed last night... really poor lighting in room, smell like weed on balcony... the bath needs to be replaced! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Disgusted and offended by terrible treatment

Oct 13th, 2019

Spent hours on the phone with Choice customer service associate's supervisor's supervisor so it's not quite worth the additional energy to go into detail about the complete lack of customer service or respect I was shown by the smug staff who did nothing after I reported the coffee maker had moldy coffee still in it and feces in tge toilet when I checked in and had the audacity to red flag me and keep my $100 deposit for "stained sheets" I didnt sleep on. I never sleep on hotel sheets. I sleep on top of the blanket. There were random people hanging out all over this hotels courtyard and stairs all night and the front desk blamed me which is both confusing and offensive. They have provided the absolute worst hotel experience of my life and its unfortunate Choice Hotels puts their name on that disgraceful property. TRIPADVISOR.COM USER 

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