Quality Suites

3 Centre Plaza | Tinton Falls, NJ 07724-9743  [SEE MAP]Tinton Falls, NJ  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

HORRIBLE EXPERIENCE

Aug 26th, 2020

This is by far the WORST experience I've ever had. Some may say well you get what you paid for, to the contrary it was the cheapest. I booked this place for a weekend getaway, when I arrived the receptionist wasn't the warmest. I just dismissed it blaming covid19. When I got to the "suite", I observed some things including the safe was broken, i immediately called front desk because I didn't want to be liable for any damages. She offered a better room, turned out that the room wasn't better there was just other issues. I declined and demanded a cancelation and refund. My sister however had a hard time getting her reservation canceled because they claimed it was over an hour, she too called immediately to complain, the receptionist was about to change shifts and rudely dismissed her concerns. I have pictures to prove it, the tubs were stained, the towels looked like there were bodily fluid stains, there were exposed electrical devices, the smoke detector and blow dryer was broken. I mean I've never seen anything this horrible. It is a slum, and note that run down is one, filthy is another. Its a run down FILTHY, DILAPIDATED place that needs to be bulldozed. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Just don’t!

Jul 25th, 2020

There are so many things wrong with this place I can’t even remember every detail. The biggest issue is the room had mold on the walls and you could smell it. The wallpaper was falling off the walls and staples back on. Electric wires hanging out of the walls. Carpet and furniture damaged. A whole in the wall. Cob webs. I can’t not believe this is a choice hotel. I booked without checking trip advisor because I was in a hurry and having access issues so I booked from a work computer. NEVER again! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Don’t waste your money here this place is disgusting!!!

Jul 24th, 2020

My first room smelled like smoke and they allowed us to switch rooms our second room had mold a dirty shower floor the shower head was almost about to fall out of the wall and the floor was brown and yellow and looked like it hadn’t been cleaned in months pieces of the walls are poorly patched up the campus is a total mess. THE WATER WAS HINTED BROWN! The sheets are a mess and smell like dank sausages. Please if your traveling with children do not stay here. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Absolutely Terrible

Feb 28th, 2020

We were booked for 4 nights. Checked in last night. Went to the room, had roaches! Management was helpful, gave us another room- the bathroom floor completely flooded, Management again was helpful gave us another room, the bathroom was was disgusting. We then went over to Red Roof Inn next door, they got us a room. The manager at Quality Inn was very sorry & voided our stay. Choice Hotels need to have a WEB SITE that you can let them know. DO NOT STAY HERE TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Horrible

Nov 21st, 2019

no need for keys the door was already kicked in. Afraid to stay here but, we had no where to stay and it was late, and we traveled all day. Lights so low you cant see the rooms and that's how they like it. Bathroom was falling apart. Please don't take your family here its the hood. TRIPADVISOR.COM USER 

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