Quinta Real Guadalajara

Avenida Mexico 2727 | Guadalajara, Mexico City & Central Mexico 44690  [SEE MAP]Guadalajara, Mexico City & Central Mexico  [SEE ADDRESS]
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Courtesy of Quinta Real Guadalajara

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Guest Reviews

TripAdvisor Traveler Rating 5

Excellent service and superior experience

Aug 29th, 2019

I have to start by saying that , Initially was working on planning a trip to Guadalajarafor the Mariachi Festival because , friends of mine were coming from Australia that were participating representing Australia with their Mariachi festival. My other friends who are use to first class service ask me to follow up with the hotel for arrangements . I contacted the concierge Jamie Castillo and to say that this man was incredible is a understatement . He provided me with extensive information of Guadalajara's best resturants and tours and of course arranging excellent transporting needed for all day for all four days of visit . The hotel staff were very good , my room was excellent , turndown service and maid service superb. Resturant was very good , although who was eating on us was a little confusing but all in all bartenders and wait staff were great. My friends upgraded to the Presidential suite which was done with out any problems . My trip was superb and I reach out to the General Manager and exited my hearty thank you for a great time at the hotel . Again the concierge Jamie and his staff made me feel at home all the time. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Visit regularly for lunch event

Aug 6th, 2019

It is a wonderful hotel. Great food and excellent service. It is an exclusive, luxury hotel, therefore not on the cheap side. Beautifully decorated, nice gardens. The restaurant and bars have great settings. Well located within the city. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Exceeded all expectations.

Jul 13th, 2019

Perfect blend of old and new. Hard to believe this is not an antique hacienda now engulfed by the city. Service was impeccable, dining options are exceptional. They always make sure you feel lucky to be there. Excellent location. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Beautiful Hotel in Guadalajara

Mar 30th, 2019

I could not have been more pleased with my recent stay at the Quinta Real Guadalajara. The hotel is absolutely beautiful - gorgeous grounds, classic and upscale rooms, and excellent service. The restaurant decor is stunning and is a masterpiece. Jaime, the concierge, was great too. Jaime had such knowledge and was able to assist with any requests in an efficient manner with exemplary customer service. When I return to Guadalajara, I would not even think about staying at another property. The Quinta Real is the best! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Lovely place, enchanting atmosphere

Mar 18th, 2019

The place I love it, the decor, the garden is amazing, every little detail is taken into consideration, starting from the most amazing margarita that I ever tried in the welcoming check-in process, to all the employees that help in any service. Only one little huge problem...the mattress are horrible unless you have back problems and you need to sleep on the floor or stone surfaces you will be ok. The bed was hard, no pillow top, bad mattress protector, I look in the morning and was the cheapest, oldest basic model mattress in the hotel market. Why someone will make such an effort to have a dreamy ambiance that has you walking in clouds and make you sleep in the most ordinary cheap hostel quality bed? Yet the food, drinks, and service at the restaurant are worth it, and BTW the pool has cold water, meaning not heated pool but honestly is a joy just to contemplate it. TRIPADVISOR.COM USER 

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