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at the Quinta Real Oaxaca
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Not Recommended - be careful
Mar 28th, 2020
This is a nice colonial-style décor Hotel with good location. However, we are totally not recommended this hotel because we faced misleading and misbehaving by the hotel and the reception staff - as following: We booked in Booking.com a King Suit room and we got: a tiny room fare from the expectation of 5* hotel, one of the beds side with no dresser by the bed, no real wardrobe, bathroom with one sink instead of two as booked, and no place our languages – put them under the table and under the sink (see my attached photos). This is not 5* hotel room!! The receptionists claims that "I got what I have ordered", but when I shewed them the pictures of the rooms in the booking confirmation, they was confused and offer a ridiculous compensation. Finally, and only following my insistence for reasonable compensation, this was offered and settled. Participial one reception member was rode and stubborn for no reason. Conclusion: why to book in such hotel? there is so many marvelous hotels in Oaxaca! TRIPADVISOR.COM USER
Perfect Location in Oaxaca
Mar 26th, 2020
This hotel is a historic hotel in the center of Oaxaco. It is a former convent turned into a hotel. The rooms are small, but clean. The pool is surrounded by a beautiful garden. The staff is attentive. The best part of the hotel is the location, close to many restaurants and sites. TRIPADVISOR.COM USER
Mar 19th, 2020
Very special place to stay in the hearth of the city centre. A very old convent turn into a prison turned into a hotel. Beautiful gardens and beautiful pool, good food and friendly staff. Perfect place to stay in Oaxaca. TRIPADVISOR.COM USER
Oasis in the heart of the City
Mar 17th, 2020
Wonderfully classic structure from the 1500's that's a warm and engaging hotel experience. The rooms facing the street can be noisy so suggest you request a courtyard facing room. Food was quite good and service was exceptional. TRIPADVISOR.COM USER
The ONLY choice for your stay in Oaxaca
Mar 9th, 2020
Best service and staff in Mexico. Breakfast is top notch. Beautiful surroundings. If you're staying in Oaxaca this is the place. This hotel is a 15th century Convent that has been converted into a luxury hotel. I will definitely return. TRIPADVISOR.COM USER
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