Radisson Blu Centrum Hotel, Warsaw

Grzybowska 24 | Warsaw, Masovia 00-132  [SEE MAP]Warsaw, Masovia  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Amazing stay

Jan 26th, 2020

Thanks to the hotel stuff, our stay was amazing, the service was great, thank you for the compliment in the room, lobbybar- makes great classic cocktails- breakfast next morning was superb, from vegan to vegeterian amd meetlovers, alot of varieties to choose. We really suggest the hotel. We took a room in ninth floor- it was with amazing sight on city. I will stay there again definately TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Nothing exceptional referring to their slogan. Big dissapointment.

Jan 25th, 2020

The hotel overall is huge dissapointment. For unknown reason it was relabelled Radisson Collection. There is nothing exceptional there (referring to the slogan they use). They created plenty of room types that don't differ much between themselves. It make choice difficult and upgrades for RR members worthless. Rooms OK, at least new, but I've seen better in 4* hotels, never mind 5*+ they aspire to. I reserved there a standard room. As a RR member I was "upgraded" to superior room. What is the difference? By description it is higher floor, nothing more. Great upgrade. And real life? I got 4th floor out of 10 in the hotel. Is it really an upgrade? After discussion at the reception I was upgraded one level up. Wow. Now I got 8th floor. By room description I should have bathrobes and slippers. Of course they were not in the room. I called reception, I got bathrobes. Slippers I collected from reception. As RR member I should get extra water bottles, none delivered. Water bottle in the minibar 18 PLN (4,5 USD) which is outrageous even in hotels in Poland. Bathroom not properly cleaned - scale on rainshower. I went to get ice as I saw a sign in the corridor. There is wall door, but machine not there (it was before refubrishment). Breakfast another disaster. At first sight it looks nice. Choice reasonable, but not exceptional. "Hot" food items cold, quality of food doesn't seem great. I ordered avocado toast with poche eggs. Delivered cold and eggs well done. Who serves poche eggs well done? Then I used gym/pool. It is like a trip 30 years back. It is not renovated and looks terrible. Many closets damgaed, a lot of wear seen. Steam and infrared saunas switched off, hot sauna at 60 degrees. I asked for late checkout. And guess what 12.15 here was a maid banging on the door. Overall terrible and not worthwhile experience. Stay away from there. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Perfect Hotel

Jan 22nd, 2020

Booked a three night stay and the stay was perfect from start to finish. The check-in was smooth and the rooms (I had a superior) are excellently finished and very spacious. Sleep quality is excellent including a pillow menu. Hotel breakfast is very good with plenty of choices and a large seating area- a small kids area is located within the dining room. Highly recommended. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice place although a bit expensive and with some areas to improve!

Jan 18th, 2020

Breakfasts need improvement as far as variety and tastes are concerned. Also the hotel needs to focus on customers not on environmental virtue signalling. We know you are in it for the money not for environment- true virtue doesn’t need advertising! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic hotel, fantastic staff

Jan 6th, 2020

I stayed at this hotel about 2 weeks ago, and it was an excellent experience. The rooms are clean and very modern, quiet, good spacing, modern bathroom and excellent sleeping facilities. The hotel has a gym, sauna and swimming pool and it's free. But the absolute best part for me was the reception staff, they are brilliant. Very friendly and professional. I don't remember all names but the key persons who helped me were Rafal and Olga (if they ever read this: Thank you from KJ the car guy!) I normally don't get excited when writing reviews on Tripadvisor, but on this occasion they deserve the accolades and I recommend them. The rates are good when you book in advance and if possible they even upgrade you for free. For my next trip to Warsaw I will use them again. TRIPADVISOR.COM USER 

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