Radisson Blu Hotel Pudong Century Park

1199 Ying Chun Road Pudong | Shanghai, Shanghai 200135  [SEE MAP]Shanghai, Shanghai  [SEE ADDRESS]

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Guest Reviews

TripAdvisor Traveler Rating 3

Lacks customer centric reception

Jun 8th, 2019

Positives: 1. Happening location - everything is so very nearby (restaurants, banks etc.) 2. Very spacious and good rooms and interiors - offers great views of the city Breakfast spread is decent Negatives: 1. Many of the front-desk/reception staff are not customer satisfaction focused - unlike other ACCOR properties I have visited - be it arranging taxi's for the customer, offering some help to the customer in need, responsiveness/courtesy to waiting customers etc. 2. Did give me complimentary drink voucher - that I'm entitled to get as an ACCORPLUS silver member, even after asking. They sounded as if they don't know - what is that ? TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

New and modern

May 28th, 2019

We stayed at this hotel as part of a tour package. The rooms are large and furnishings are modern. The bathroom has a glass wall that looks into the bedroom. There is a motorized screen you can close for privacy. There was a mini fridge and the hotel stocked it with complimentary a few complimentary beverages. The location is centrally located in Pudong. There is a shopping center around the corner with numerous restaurants as well as a supermarket on the basement level. A bank is also next door if you should need an atm. Buffet breakfast offered both Chinese and western options. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good Hotel but......

Apr 4th, 2019

The hotel itself is excellent and the staff great . Special thanks to Max - Duty Manager he is awesome ! The room was spacious and clean and bed comfortable . What let this stay down - and WAY down was the Spa Massage place . Yes this is not part of the Mecure Hotel management but it IS on site and therefore in my eyes - reflects on Mecure / Accor . The massage i booked was not cheap - it costs RMB680 but as I showed it is RMB318 in the mall next door - we agreed on RMB400 . This turned out to be the worst massage i have ever experienced and i have had many . Firstly it wasn't massage but a pathetic rub down and all over the place with no pattern or proceedure . after 20 minutes i was offered green tea - the lady went to get it and i had a sip and she dissappeared again - for about 5 minutes !!! Then a different person appeared - who not only sniffed with a cold but was worse than before - rubbing my belly and patting my face ! then back to a sort of leg massage - it gets worse - then I was offered twice in 10 minutes - extra time which clearly was not about extra time -it was about extra service - the kind you might be offered in a back street not an international Hotel . I wont go into detail but the offer was very clear ! This made the enire experience not only the most expensive massage i have had but by far the worst and most NOT relaxing . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4


Apr 1st, 2019

My business colleague and I stayed here for 3 nights to attend an expo at the Shanghai New Expo Centre. It was perfect location for that and lots of restaurants and food/drink locations around especially if you just need to stay around that area. For us we did catch cabs into the centre of town frequently. Next time I’d rather stay in the more tourist area and travel to the expo. If you are staying purely for holiday I would not stay here. Please note rooms were lovely and staff wonderful. Going through renovations when we were there so things were closed and squeezed into smaller locations but still worked for us for work. Lots of business people at breakfast so that may be an indication of the type of hotel. Also don’t get in one of the mini busses instead of a taxi. You will pay 10 times more. Actually pretty angry the hotel Even lets them park in the driveway and approach you like they are real. Rookie mistake on my part that cost me 220 Yuen for a 40 Yuen ride!!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

A bit tired

Mar 12th, 2019

Room decor and condition a little tired and nearly needing update. Breakfast ok. Good location with shops and facilities close by. Problems with hot water taking ages to warm up and shower head leaking everywhere. TRIPADVISOR.COM USER 

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