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at the Radisson Blu Hotel Uppsala
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Fantastic HOTEL! 10 of 10
Oct 4th, 2020
Me and my wife stayed in this wonderful Hotel for 3 days and we stayed in a superior room on the top floor where we had a balcony and a wonderful view over the city. Totally worth it! Everything about this HOTEL was absolutely great except the GYM that is way, way too small with way too little equipment and size! Other than that I got nothing to complain about. People are extremely nice and professional, its nice and clean everywhere, very silent and comfortable, location is excellent, parking in underground garage just at the Hotel, icemachine on each floor, good temperature in the room that you can adjust ofc, beautiful looking hotel inside and outside. We are coming back again in a few weeks and even next year. Next time we are trying out Business Class room which is just a bit more expensive than Superior Room but quite much bigger. I rate this Hotel 10 of 10! Igor & Reem TRIPADVISOR.COM USER
Odd Bathroom/toilet setup
Oct 3rd, 2020
Very nice hotel but the room i which I stayed had a shared toilet and shower door - meaning only one cold be used at a time and when you slid the shower door to the toilet all the water wet the toilet floor. Extraction system also noisy while sleeping and as not door to.shut between the toilet and bedroom kept me awake. Otherwise an excellent hotel, food and staff helpful and polite ensuring the stay was very nice TRIPADVISOR.COM USER
Terrible service for a so called 4-star hotel
Aug 9th, 2020
We stayed a night over for our anniversary, got a nice upgrade into a superior room with an open bathroom, which was in the middle of the room, not very romantic I would say.. When we were going to bed we could not fall asleep because the ventilation in the bathroom was so loud! (No wonder if it is an open bathroom in the middle of the room..). We were forced to go down to the reception in the middle of the night and complain. We were told the sound of the ventilation was "normal" (normal for a 4-star hotel superior room???) but in the end we got another room. It was one floor down so we had to move all our belongings in the middle of the night down- as if it couldnt get any worse- the room had a closed bathroom this time but 2 single beds!! It was told that there were only 2 single bed rooms with closed bathrooms. We slept very bad and next morning I complaint again at the reception. The receptionist was very unprofessional and unfriendly- I have never experienced such terrible behaviour in a 4star hotel- we were told the ventilation is "normal" and that we "should have had come down to the reception again if the second room was not okay". I answered that this was not a normal ventilation as we could not fall asleep because it was so loud and was told "Well, thats how it is". I was so furious about this arrogant behaviour and claimed a refund which was answered with a short "We can not do anything afterhand". Our anniversary was ruined and this hotel will never see us again- 4 stars?? .... We claim a generous refund for all this trouble! TRIPADVISOR.COM USER
Trying hard in a difficult time
May 9th, 2020
We stayed at this hotel for three nights as my husband was working nearby. The staff was friendly and helpful. They brought extra tea and coffee to our room and replaced the water kettle when we noticed it was leaking. We were warned about the strange "open plan" bathroom-bedroom. It was mostly ok for us but we would suggest a night light in the toilet area so that one doesn't have to turn on all the lights if one gets up in the night. There was very little space to hang clothes and only one chair in a room for two. It was very quiet and we slept well. However, the bed was unstable and rocked when one of us moved. Otherwise, the bed was good. The breakfast was good despite the current restrictions. Some people had trouble remembering to keep a distance but that was not the fault of the hotel. The scrambled eggs looked great but were not very warm. This could be improved. The breakfast was good and I especially enjoyed the little croissants and the choices of loose tea. Generally a positive experience with a few minor negatives. TRIPADVISOR.COM USER
Best Hotel in Uppsala
Feb 23rd, 2020
Returned for a stay after a long while and was not disappointed, its still an amazing place. Great service and hospitality, thanks to Therese at front desk and Jakob in the bar for a welcoming and pleasant stay. Dinner in the restaurant - food as great as ever. Clean rooms and helpful staff. TRIPADVISOR.COM USER
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