Radisson Blu Polar Hotel, Spitsbergen, Longyearbyen

Road 500 | Longyearbyen 9171  [SEE MAP]Longyearbyen  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 2

Better elsewhere

Jul 12th, 2020

Strange egg smell from the bathroom drain. Water pressure from shower not good. Old rooms that need to be updated especially the bathroom. Feels stuffy and we requested a double bed but it was 2 single beds put together that keep on separating. Stayed for 4 nights and there was no room cleaning due to covid which I understand but no offer to change towels at least is not good. Wouldn't recommend. We stayed at another hotel in longyearbyen and it was miles better! Also cheaper. Lobby and restaurant looks nice and staff was nice. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Ripped off

Jun 11th, 2020

We cancelled our room for the first night due to a cancelled plane connection, and were assured it was duly noted. Upon check in we were given the rate for the actual stay, reconfirmed upon check out. Receiving the bill on e-mail we saw we had been charged for the cancelled night. Also they charged us 60% more per night than what they advertise online right now. Calling them they blamed ‘policy’. And the rooms did not have the amenities advertised (safe, ironing board) Svalbard is super interesting but AVOID this hotel unless you like to be ripped off. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

a wonderful place, very freindly , good food

May 20th, 2020

I would stay there again, we stayed there over new year for one week, OK it was 24 hours dark but still there is a lot to do, it be something you never forget, the town is easy to get around, lucky for us we got to see a Polar Bear in town. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Very nice and quiet place to stay i during polar night...

Mar 31st, 2020

One of my dreams is to visit Svalbard during polar night... My husband and I travelled to Svalbard during december 2019 and we stayed at Radisson for 4 nights. And what a nice surprise upon our arrival ... three reindeers were having lunch quietly under our window !!! The room was a little bit small but very clean, like the bathroom and for us it is the most important. Everything was quiet and we appreciated the outdoor whirpool. The breakfast was excellant with a large range of products and typical recipes. The hotel is very close to the city center and Svalbard Museum. I hope I will come back soon ;-) TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Great stay in Longyearbyen

Mar 7th, 2020

Over all we had a great stay. The hotel is in a great location and you will be collected for excursions etc. We had junior suites which were roomy and clean but were in a separate building which we were not aware of before arrival. The reception staff were absolutely first class always cheerful and helpful. The pub attached to the hotel was really great - the reindeer stew was awesome. We only had our evening meal in the hotel once and it was also very good. Breakfast was interesting. The nearest thing to a food fight since I left school. There seems to be a shortage of forks in the far north. We asked the staff for some but they were not interested. It is self service but too small for the number of guests. So if breakfasting in the hotel go in fast and hard and take your own cutlery. TRIPADVISOR.COM USER 

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