Radisson Hotel Fresno Conference Center

1055 Van Ness Ave | Fresno, CA 93721-2006  [SEE MAP]Fresno, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Beautiful Setting

Aug 16th, 2019

Situated in downtown fresno around a lot of historical buildings and amazing amenities and close to the financial district banking district of Fresno. Loved the comfort that the beds offered and and work desk they had... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Do NOT book your EVENT here.

Aug 14th, 2019

Warning!!!! Do not book your event here in the summer months. Please do not skip on this review.There were no reviews on the venues prior to me booking my event at the Radisson Skyroom. So let me just tell you about my experiences. For months I express my concerns with the sales rep of my special event being in July. Closer it got to the day of my event we call constantly if the air will be working properly in the Skyroom and if it will be cool enough for my 100 + guest. Well they of course lied and said yes everything is working properly and it will be cool. We end up renting our own portable air condition just for extra cooling just in case we needed it. And we did need it. I held my birthday party and Surprise wedding in this venue. Hour in half after guest arrived this place got soooo hot guest sitting near the thermostat said they watch the temperature rise. Well during our ceremony our guest were cooking in our beautiful ceremony area. Right after my ceremony our guest said goodbye it was tooo hot and they were leaving and my cake also melted. My makeup melted, everybody was sweating in their finest attire and suits.We rented rooms for our guess and an extra room for me to get ready in. HOT HOT HOT so after a night in a hot venue we went to our room to cool off and both room rooms were hot. The hallways has no air condition whatsoever on the 9th floor where our suites were. it was horribly hot. We had to put our portable cooler in our room to cool it off. I later found out from others the second floor venue air was not working properly as well and that this has has been a issue with Radisson for years. I must say our sales rep was very nice. I do believe the Radisson should not be renting out these venues until they get their cooler fixed. Our flowers came up missing the very next morning I assume the staff took them. Bottom line is DO NOT BOOK YOUR EVENT HERE UNTIL RADISSON UPDATE THE AIR CONDITION IN SKYROOM OR 9TH FLOOR TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

You've been warned

Aug 12th, 2019

What a disappointment. I thought I did everything right. My grandma was a housekeeper when she was younger and she would tells us that those people (housekeepers) work hard and to leave tips for the housekeepers when a guest at a hotel/motel. I left the room somewhat tidied up, to the best of my ability, and even went as far as to clean up the cigarette butts the previous guest had left in the area outside of the sliding glass. Left a tip with a note thanking them. And checked-out. Shortly after leaving the hotel, I see a charge of $220 from the Radisson FRESNO. I'm sure this is a mistake so I call. The gentleman "Carlos" who assisted me over the phone was polite while finding out what the problem was. I held certain that the front desk had made an error. Carlos comes back on the line and accusatorially informs me that the charge was because we smoked in the room and they had pictures of cigarette butts from the trash to prove it. He also snarked that they were a non-smoking hotel. I'm shocked and a little frustrated at what's transpired. Carlos informs me that no Front Desk manager is around and he takes my phone number and email address. The manager is supposed to call me back tomorrow. I packed up all the garbage in good faith and it backfired on me. I'm unsure as to why they found it necessary to open the trash. No good deed goes unpunished. Still waiting for a callback from the manager Anthony. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Disappointed Customer

Aug 4th, 2019

Please see my complaint on previous page, which address my concerns and thoughts on what I feel is a breach of contract. I have serious concerns about how my guest was treated and had to wait until not to address the matter. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Decent for the Price and Location

Jul 26th, 2019

it's a bit older of a hotel and you can tell the rooms have not been kept up on. My room had a chipped porcelain tub. I missed having the makeup mirror that they have at the Double Tree down the street where I usually stay. The rooms don't have fridge's in them but they did bring me one when I asked. It's connected to a dingy casino so there were questionable and intoxicated people all over the outside and in the parking garage. But the staff was super friendly and accommodating. The lobby was nice and there's a small bar (when I was there it was too hot to sit in there, maybe the AC was broken) TRIPADVISOR.COM USER 

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