Radisson Hotel Hartford

50 Morgan Street | Hartford, CT 06120-2907  [SEE MAP]Hartford, CT  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Unpleasant Hotel

Nov 13th, 2019

I booked this hotel literally as it was the hotel room near downtown I could find. And there was a reason. First of all the restaurant is not operational except for breakfast which was way below average quality. Coffee was just terrible. Waitress was lovely and attentive but you can’t pay with a credit card. There is not bar or place for dinner if you arrive in the evening. Facility is there it is just not staffed. Room is very dated. And I was put in a handicapped room and shower was so low I had to stoop at 5”5. Area it is in is creepy and “short walk” to downtown takes you under the interstate where people are sleeping. Sad as the guy at front desk was great but would drive 30 minutes to stay at a better hotel. They say they are renovating but.... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Are all Red Lion's left in Disrepair like this and Cromwell?

Aug 7th, 2019

Like their Cromwell location, they close things to save money, let things fall into disrepair, and collect whatever they can from unasuming travelers. It seems like this is Red Lion's standard approach when buying former higher class properties that are in disrepair. This hartford porperty (like cromwell) pretend they are a 3.5 star property, when really they would be more comparable to a 1 star in it's current state. They are also charging for parking. The former Crowne Plaza did not. Not sure about when it became a raddison. I've stayed here several times in the past for concerts. On our most recent trip, we decided to uber to a nice Best Western instead. I will not return to any Red Lion's in the future. Not a nice chain. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Great Staff, Shabby Hotel

Jul 15th, 2019

The staff I was able to talk to were amazing and helpful. However, for two days before a major convention was coming to town, the hotel was completely unreachable even via corporate because they were changing phone providers. I requested a room with a microwave and fridge since not every room has one and they were able to do so. The bed sheets and towels were clean, but everything else in the room is pretty beat up and stained. The carpet, walls, and door in the entry way were dented, stained, and scratched while the closet door was barely held on with a screw. The pool area has been closed for at least a full year. The building use to be a Radisson (and a Ramada before that), but it has been a Red Lion Hotel for at least 1 year and the phones and driveway sign still say Radisson (theres a tarp over the sign that says Red Lion, but you can still see Radisson when its lit at night). The hotel use to have a continental breakfast and shuttle, but did not provide these at the time of my stay. I'd also like to note that, while the AC units in the rooms worked great, the main level did not have air conditioning at all, so it made their restaurant and lobby very uncomfortable and I felt bad for their staff. It's located on the Dash Shuttle line, is a 10 minute walk to downtown Hartford and the CT science museum and convention center, and right next to the baseball stadium and XL center. It's easy access to the highway and charge $17/night for parking at the time of my stay in July 2019. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Might as well slept in my rental car......

Jun 12th, 2019

So, the pool is “closed for the season”, it’s green and I’ve dubbed it the green bath. The room....... oh boy, the AC unit barely works. Couldn’t set the thermostat because the batteries were dead for the wall unit. The furniture looks second or maybe even third hand..... not sure what’s up with the toilet but it bubbles and gargles back up at you when you flush. The lobby was stifling and the “bar” is permanently closed. Really hard to do a meet and greet with coworkers from other operations when there’s no place to meet. This hotel should be ashamed. Slapping a new name tag on a turd doesn’t make it any less of a turd...... if I could give negative stars it would get -5 on a 0-5 scale. Crappy vending machines with cans of soda and the overall decor is grossly outdated. This place is a complete joke! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good location

May 7th, 2019

Just stayed one night, did not really use much of the facilities. Basically slept there for a few hours. Clean, convenient. Was there for a concert and this was one of the closet hotels to the venue, quick Uber ride TRIPADVISOR.COM USER 

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